SeniorDirector,SolutionsEngineering-Americas

As the Senior Director, Head of Americas Solution Engineering, you will be the strategic technical partner driving net-new logos and ARR expansion across North America (NA) and Latin America (LATAM). Working in lockstep partnership with the SVP of Sales for the Americas, you will lead, scale, and inspire a world-class organization of Solution Engineering Managers and individual contributors. You are a business-minded technical executive who thrives on transforming complex technical capabilities into compelling, value-driven business outcomes for enterprises across multiple industries. Reports to: Senior VP of Global Solutions Engineering understanding LATAM market dynamics is a strong plus. Agility both are subject to manager approval and consistent with business needs. Paid Holidays: Talkdesk offers 14 paid holidays each year. Paid Sick Leave: Exempt employees have uncapped paid time off and non-exempt sick leave follows accrual standards; both are subject to manager approval and consistent with business needs. Method of Application: Apply online. Application Window: The application window is expected to close at least 7 days from the posting date. The application was posted on 06/05/2026. Benefits and perks listed above may vary based on the nature of your employment with Talkdesk. All questions or concerns about this posting should be directed to the Talent team at [email protected]. Talkdesk is pioneering a new era of Customer Experience Automation (CXA), redefining how the world’s most admired brands interact with their customers through AI. Our global team of courageous innovators is customer-obsessed, building AI-first solutions that put empathy, trust, and transparency at the center of every interaction. We foster an inclusive culture where diverse perspectives drive our success and every voice belongs. Combining the stability of a global leader with the agility of a disruptor, Talkdeskers are empowered with the autonomy to drive meaningful impact, while g