Rbc
Financial Services
SeniorDirector,ProgramDelivery
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“Senior Director, Program Delivery at Rbc. Skills: Program Delivery, AI Solutions, Technical Leadership, Stakeholder Management. Lead strategic AI programs. Translate priorities into actionable plans”
What You'll Achieve.
Deliver on RBC's $1 billion AI ambition; Deploy transformative AI solutions; Ensure AI initiatives are delivered on time, within budget, and aligned with business objectives; Accelerate AI adoption and deliver measurable business value; Drive delivery at scale; Shape how RBC delivers AI at scale; Establish program delivery excellence; Drive a culture of ownership and continuous improvement; Ensure program deliverables meet regulatory and ethical AI standards; Ensure AI solutions deliver measurable business value; Maximize delivery throughput; Ensure cost efficiency across the AI solutions delivery portfolio; Achieving success that is mutual
Industry & Context.
Navigate complex technical trade-offs; Help teams make informed decisions; Drive issue resolution and escalation management
What They're Looking For.
Must Have
12+ years of experience in technology delivery with a technical foundation, 7+ years in program management, delivery leadership, or technical leadership roles managing large-scale, complex technology programs, Deep technical understanding of software delivery, platform engineering, cloud architectures, and modern engineering practices, Proven track record delivering complex AI, ML, data, or platform programs in production environments, preferably in financial services or regulated industries, Demonstrated ability to lead and influence technical teams while driving program execution and accountability, understanding of AI/ML solution delivery including model development, engineering, platform integration, and production deployment, Experience establishing program governance, delivery frameworks, and operational excellence in fast-paced, complex environments, Excellent stakeholder management skills with ability to influence senior executives, technical leaders, and business partners, analytical and data-driven decision-making skills with experience using OKRs, KPIs, and metrics to drive delivery outcomes
Nice to Have
Background as a software engineer, platform engineer, or distinguished engineer who transitioned into delivery leadership, Experience leading platform engineering teams or building platform-as-a-product capabilities, Experience driving cultural transformation and organizational change in engineering organizations, Understanding of generative AI, foundation models, MLOps, and AI solution delivery at enterprise scale, Experience managing programs with budgets of $10M+ and cross-functional teams of 50+ people across multiple workstreams, Familiarity with digital banking platforms, online/mobile systems, or customer-facing technology delivery, Track record of thought leadership through conference speaking, technical writing, or community engagement
What You'll Do.
Lead strategic AI programs
Translate priorities into actionable plans
Oversee large-scale AI delivery programs
Define business cases and objectives
Establish program management practices
Drive continuous improvement
Manage scaled Agile delivery
Leverage OKRs and KPIs
Provide executive-level reporting
Apply technical expertise to AI solutions
Partner with engineering leaders
Navigate technical trade-offs
Establish technical governance
Build stakeholder relationships
Facilitate communication and collaboration
Partner with AI Governance teams
Collaborate with business line leaders
Drive cultural transformation
Build and lead a high-performing team
Foster a culture of ownership
Mentor and develop talent
Empower delivery teams
Champion strategic storytelling
Identify and mitigate program risks
Drive issue resolution
Manage program budgets
Optimize resource allocation
How You'll Work.
Team & Collaboration
Partner with VP, Solutions Engineering & Delivery; Manage interdependencies across ATOM Engineering, AI Solutions Engineering, platform teams, and business lines; Partner closely with engineering leaders (ATOM Engineering, AI Solutions Engineering, Platform teams); Build relationships with key stakeholders across AI Research, Applied AI, platform teams (Lumina, AI Architecture), business line CIOs, and enterprise partners; Facilitate effective communication and collaboration among program teams, technology partners, and senior leadership; Partner with AI Governance, Model Risk, and compliance teams; Collaborate with business line leaders; Work alongside some of the brightest minds in AI, technology, and financial services
Communication Scope
Serve as a credible technical voice in stakeholder discussions; Translating technical concepts for business audiences; Translating business needs for technical teams; Executive-level reporting; Strategic storytelling
Process & Methodology
Program Management, Delivery Leadership, Scaled Agile Delivery, Agile Methodologies, SAFe, Scrum Master, Program Governance, Delivery Frameworks, Operational Excellence, Roadmaps, Milestones, Deliverables, Timelines, Budgets, Key Performance Indicators (KPIs), Objectives and Key Results (OKRs), Risk Management, Resource Management, Financial Planning, Stakeholder Management
Full Job Description
**_Job Description_** **What is the opportunity?** RBC's AI Group is scaling rapidly to deliver on our $1 billion AI ambition, deploying transformative AI solutions across credit, fraud detection, market intelligence, pricing optimization, and generative AI applications. As the AI Solutions portfolio expands across multiple lines of business, we need a strategic leader who can blend technical depth with program execution excellence to drive delivery at scale. As a member of RBC Borealis AI, reporting to the VP, Solutions Engineering & Delivery, the Senior Director, Program Delivery will lead the strategic planning, execution, and governance of large-scale AI solution delivery programs across RBC's enterprise. You'll bring both technical credibility and program management expertise to ensure AI initiatives are delivered on time, within budget, and aligned with business objectives while managing dependencies across research teams, engineering teams, platform groups, and business stakeholders. This is a unique opportunity to shape how RBC delivers AI at scale. You'll establish program delivery excellence across the AI Group, build governance frameworks, and drive a culture of ownership and continuous improvement. Your combination of technical understanding and delivery leadership will enable RBC to accelerate AI adoption and deliver measurable business value across the organization. **What will you do?** **Strategic Program Leadership:** * Lead the execution of the AI Group's most strategic and complex programs, ensuring alignment with RBC's $1 billion AI ambition and organizational goals. * Partner with VP, Solutions Engineering & Delivery and senior AI Group leadership to translate strategic priorities into actionable program plans with clear roadmaps, milestones, and deliverables. * Oversee multiple large-scale AI delivery programs simultaneously, managing interdependencies across ATOM Engineering, AI Solutions Engineering, platform teams, and business lines. * Work
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