SeniorDirectorofCollections

ABOUT KUESKI At Kueski, we're dedicated to improving the financial lives of people in Mexico. Since 2012, we've been the leading buy now, pay later (BNPL) and online consumer credit platform in Latin America, known for our innovative financial services. Our flagship product, Kueski Pay, provides seamless payment solutions for both online and in-store transactions, establishing itself as the preferred option for nearly 30% of Mexico's top e-commerce merchants. Notably, we were the first to introduce BNPL on Amazon Mexico. We're a tech company with a culture geared toward innovation, collaboration, and impact, fostering a strong, diverse, and inclusive workplace. Our commitment to excellence and ethical business practices has earned us multiple industry recognitions. In 2024, we were named one of the World’s Top FinTech Companies by CNBC and recognized as one of the most ethical companies in Mexico by AMITAI. Additionally, we were certified as a Best Place to Work for LGBTQ+ Equality by HRC Equidad MX 2025 and ranked among the Best Companies for Female Talent by EFY. POSITION Kueski is seeking a Senior Director of Collections to lead, scale, and transform Kueski’s end-to-end Collections organization. This role owns collections strategy, operational discipline, and execution to deliver strong portfolio performance, efficient cash recovery, regulatory compliance, and a customer-responsible collections experience. This leader will architect a modern, scalable collections operating model capable of supporting 10x growth, leveraging data, AI, automation, and best-in-class processes. The role is critical to protecting Kueski’s unit economics, liquidity, and risk profile, while ensuring collections practices reinforce customer trust, brand values, and regulatory expectations. KEY RESPONSABILITIES STRATEGIC LEADERSHIP: - Define and communicate the long-term Collections vision, strategy, and success metrics in partnership with the VP of Strategic Planning. - Align Collections