Carter's Inc.
SeniorDirector,ITSupplyChainSystems
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optimal for Director candidates.
“Senior Director, IT Supply Chain Systems at Carter's Inc.. Skills: Warehouse Management Systems, Logistics Technologies, Supply Chain Systems. Set strategic direction. Communicate with stakeholders”
Industry & Context.
Root cause analysis; Problem-solving
What They're Looking For.
Must Have
10+ years IT experience, 3+ years WMS implementation/support, Bachelor's degree, 3+ years people management, Analytical and process-oriented problem-solving skills, Ability to operate in fast-paced environment, Attention to detail, Commitment to quality and accuracy, Solid understanding of application configuration, Solid understanding of integration, Solid understanding of data management, Solid understanding of system architecture, Excellent written communication skills, Excellent verbal communication skills, Excellent presentation skills, Excellent documentation skills
Nice to Have
EDI integration experience, Rate shopping experience, Infor Nexus experience, Mobile Device Management experience, Zebra Devices experience, Anaplan certification, Anaplan advanced platform expertise, AI-enabled Supply Chain Planning experience, AI-enabled Warehouse Management experience, Consulting experience, Industry experience
What You'll Do.
Set strategic direction
Communicate with stakeholders
Partner with leadership
Support business strategy
Translate business strategy
Collaborate on requirements
Collaborate on solution design
Collaborate on roadmaps
Prepare executive communications
Deliver executive presentations
Provide project updates
Ensure system documentation creation
Ensure system documentation maintenance
Ensure process flows creation
Ensure process flows maintenance
Ensure training materials creation
Ensure training materials maintenance
Ensure user communications creation
Ensure user communications maintenance
Lead design of solutions
Lead implementation of solutions
Ensure delivery of initiatives
Evaluate business processes
Evaluate system needs
Recommend solutions for enhancement
Recommend solutions for replacement
Recommend solutions for new deployment
Manage onshore resources
Manage offshore resources
Manage indirect resources
Develop functional goals
Establish functional goals
Serve as member of support organization
Oversee end-user training
Oversee ongoing support
Facilitate root cause analysis
Facilitate resolution of production issues
Facilitate resolution of system defects
Ensure services delivered per SLAs
Ensure SOX compliance
Manage vendor relationships
Manage service partner relationships
Develop operating budgets
Manage operating budgets
Develop project budgets
Manage project budgets
Support financial planning
Support vendor contract management
How You'll Work.
Team & Collaboration
Cross-functional teams; External partners
Communication Scope
Executive presentations; Project updates
Process & Methodology
Roadmaps, Project management
Full Job Description
**Serving the needs of all families with young children,** Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop and Little Planet brands. Meaningful work, constant learning, genuine people, and a community guided by core values that promote inclusion and innovation is in everything we do. There are many reasons to build your career at Carter's. **How you’ll make an impact:** The Sr. Director of IT Supply Chain Systems (Warehouse Management & Logistics) is responsible for the strategy, delivery, and operational excellence of enterprise warehouse and logistics technologies, with primary ownership of Warehouse Management Systems (WMS) and associated Logistics platforms. This role partners closely with Supply Chain, Distribution Center, Transportation, and Operations leaders to enable scalable, efficient, and data-driven warehouse and logistics capabilities that support business growth and operational agility. This position serves as the technology owner for WMS (including labor management) and Logistics solutions, driving continuous improvement, optimizing total cost of ownership, and ensuring platforms evolve in alignment with business strategy. ## **Strategic direction setting, communications, relationship management** **30 %** * Partner with Distribution Center and Supply Chain leadership to support business strategy through innovative use of Warehouse Management and Logistics technologies. * Translate business strategy into IT strategic and tactical initiatives that enable enterprise Warehouse Management and Logistics capabilities. * Collaborate with business, IT, and external partners on requirements definition, solution design, and delivery roadmaps. * Work with business owners to define priorities and initiate initiatives and projects. * Prepare and deliver executive-level communications, presentations, and project updates. * Ensure creation and maintenance of syst
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