Company
Technology
SeniorDirectorCustomNetworksPrograms
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“Senior Director Custom Networks Programs. Skills: Program management, Team leadership, Stakeholder influence. Lead end-to-end ownership of programs. Ensure alignment on scope”
What You'll Achieve.
Improve consistency and scalability; Ensure accountability for delivery
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
Bachelor's degree or equivalent experience, 12+ years program management experience, 5+ years leading managers, Expertise in program governance, Ability to influence senior stakeholders, Demonstrated experience building teams, Exceptional executive communication skills, Business acumen, Experience in complex environments
What You'll Do.
Lead end-to-end ownership of programs
Ensure alignment on scope
Ensure alignment on execution plans
Ensure alignment on financial impacts
Ensure alignment on delivery commitments
Manage program intake
Manage change control processes
Ensure disciplined governance
Ensure transparency across requirements
Oversee high-performing teams
Develop high-performing teams
Drive cross-functional alignment
Ensure cohesive execution
Remove delivery barriers
Serve as senior escalation point
Lead recovery planning
Execute corrective action
Establish program management frameworks
Standardize program management frameworks
Establish governance models
Standardize governance models
Establish performance reporting structures
Standardize performance reporting structures
Provide executive-level reporting
Provide strategic insight into performance
Influence senior stakeholders
Accelerate decision-making
Ensure accountability for delivery
How You'll Work.
Team & Collaboration
Cross-functional alignment; Partner organizations
Communication Scope
Executive communication; Executive reporting
Process & Methodology
Program governance, Change control, Performance tracking
Full Job Description
## Accountabilities Lead end-to-end ownership of large-scale customer network programs, ensuring alignment on scope, execution plans, financial impacts, and delivery commitments throughout the program lifecycle. Manage program intake and change control processes, ensuring disciplined governance and transparency across evolving requirements and execution adjustments. Oversee and develop high-performing teams of managers and senior professionals responsible for delivery execution, governance, and operational excellence. Drive cross-functional alignment across regional, national, and partner organizations to ensure cohesive execution and removal of delivery barriers. Serve as the senior escalation point for program risks, deviations, and scope changes, leading recovery planning and corrective action execution. Establish and standardize program management frameworks, governance models, and performance reporting structures to improve consistency and scalability. Provide executive-level reporting and strategic insight into program performance, risks, dependencies, and financial or operational trade-offs. Influence senior stakeholders to accelerate decision-making and ensure accountability for delivery against customer commitments. Requirements: Bachelor’s degree or equivalent experience, with 12+ years of experience in program management, portfolio leadership, or PMO roles. At least 5+ years of experience leading managers or senior professionals in complex, enterprise-scale delivery environments. Strong expertise in program governance, including intake management, prioritization, change control, and performance tracking across large initiatives. Proven ability to influence senior stakeholders and drive alignment across multiple functions without direct authority. Demonstrated experience building, leading, and scaling high-performing teams with strong accountability structures. Exceptional executive communication skills, with the ability to translate complex delivery and o
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