White Cap
SeniorDigitalProductManager,SalesEnablement(AM&ISRExperience)
“Senior Digital Product Manager, Sales Enablement (AM & ISR Experience) at White Cap. Skills: Product Management, Sales Enablement, digital products, internal-user, sales-facing, or workforce-facing experiences, full product lifecycle from discovery through delivery and optimization, designing digital experiences for sales teams, account managers, inside sales reps, or other relationship-driven roles. Owns the vision, roadmap, and delivery for a core eCommerce capability or journey area (e. g. , ”
What You'll Achieve.
deliver measurable customer and business value; clear product outcomes and success metrics; balancing near-term revenue impact with long-term platform scalability and maintainability; Define KPI's (Key Performance Indicators) and dashboards to measure product performance and outcomes; validate hypotheses; iterate quickly post-launch; ensure measurable impacts that are supported by high-quality launches; outcome-based roadmaps tied to revenue, sales productivity, or customer relationship KPIs
Industry & Context.
Independently solves unique and complex problems that have a broad impact on the business; use data and VOC/VOF to size opportunities; evaluate trade-offs
Typically requires overnight travel less than 10% of the time
What They're Looking For.
Must Have
10+ years of experience in a related field OR MS/MA and generally 8+ years of experience in a related field, Expert knowledge in area of responsibility with a understanding in adjacent areas for the development of creative solutions
Nice to Have
8+ years of experience in Product Management for digital products, with meaningful time spent on internal-user, sales-facing, or workforce-facing experiences, Proven ownership of the full product lifecycle from discovery through delivery and optimization, Experience designing digital experiences for sales teams, account managers, inside sales reps, or other relationship-driven roles, analytical skills and comfort using data, market understanding, and customer/user orientation to drive decisions and innovation, Excellent partnership skills with sales, operations, and engineering stakeholders, and a genuine evangelist of the product mindset, Bachelor's degree or equivalent practical experience, Track record of building tools that get adopted — meaning you've worked closely enough with end users to design experiences they actually want to use, Experience supporting outcome-based roadmaps tied to revenue, sales productivity, or customer relationship KPIs
What You'll Do.
and delivery for a core eCommerce capability or journey area (e. g.
Account & Reordering)
Translate White Cap's business goals & customer problems into clear product outcomes and success metrics
balancing near-term revenue impact with long-term platform scalability and maintainability
Make prioritization decisions across competing stakeholder needs using data and customer insights
Understands professional buyer workflows
including job-site needs
and account-based purchasing
In partnership with design
and optimize customer journeys within the product area for viability as design looks at usability
bringing the voice of the customer (VoC) to the teams
incorporating qualitative research and behavioral data into product decisions
Defines KPI's (Key Performance Indicators) and dashboards to measure product performance and outcomes
design and execute A tests (split test) and experiments to validate hypotheses
use data and VOC/VOF to size opportunities
and iterate quickly post-launch before moving to the next new experience
Leads empowered product teams across Engineering
and extensions of the teams within analytics
Partners closely with commerce and experience leaders to assure alignment between customer experience and commercial outcomes
clearly communicate priorities
and results to stakeholders
Writes clear product requirements
and acceptance criteria that are outcome-oriented
building a flow for continuous discovery across the disciplines
and as you partner with other product leaders
Works in an Agile environment for the team's success
and post-launch optimization
Analyze outcomes and KPIs after each sprint that will drive the next
and ensure measurable impacts that are supported by high-quality launches
Consults with senior management on solution development for complex strategic and technical business issues
Independently solves unique and complex problems that have a broad impact on the business
Establishes operational plans for assigned area
Acts as a strategic advisor and uses expert skills to contribute to the development of strategic company objectives
Receives general administrative and business direction as needed
Typically operates with broad latitude in a complex environment
Guides and mentors staff at all levels
provides advice to senior management on complex and strategic issues
and may lead or manage complex projects with dotted line responsibility
How You'll Work.
Team & Collaboration
Partner closely with Engineering, Design, Analytics, Merchandising, and Operations; Leads empowered product teams across Engineering, UX, and extensions of the teams within analytics, merchandising, supply chain, and operations; Partners closely with commerce and experience leaders; partner with other product leaders; Excellent partnership skills with sales, operations, and engineering stakeholders
Communication Scope
clearly communicate priorities, trade-offs, and results to stakeholders
Process & Methodology
Owns the vision, roadmap, and delivery, Make prioritization decisions, Works in an Agile environment, own backlog health, sprint planning, release readiness, post-launch optimization, lead or manage complex projects
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