Synthesia
AI video platform
SeniorDigitalDesigner
“Senior Digital Designer at Synthesia. Skills: Owning design systems at scale, Connecting design to commercial metrics, Defining visual architecture, Designing reusable libraries and modular components, Embedding creative output into commercial motions, Setting and upholding creative bar, Driving evolution of design tooling, rituals, and operations, Shaping platform-wide template architecture, Acting as a strategic creative voice, Infusing innovation into design, motion, and storytelling. Be an o”
What You'll Achieve.
Measurable lever for adoption, expansion, and customer success; Drive time-to-value, activation, and retention; Accelerate onboarding, pilots, and expansion; Tie visual execution to measurable outcomes like activation rate, time-to-value, content velocity, and NRR; Raise quality standards; Team gets faster, more consistent, and more scalable; Customer-facing design intersects with the platform itself
Industry & Context.
What They're Looking For.
Must Have
8+ years of design experience in commercial / GTM-facing environments (SaaS, enterprise software, or commercial-side teams in agencies serving SaaS clients), Demonstrably owned a design system, template library, or visual framework at scale, Understand the commercial mechanics of a SaaS business and can confidently connect design work to metrics like time-to-value, activation, retention, and expansion, Worked shoulder-to-shoulder with Sales, Customer Success or Solutions Consulting, Deep fluency in Figma, Photoshop, and Illustrator, Working knowledge of After Effects and Premiere Pro, Sharp eye for typography, motion, and brand execution, Mentored and raised the bar for other designers, Systems-thinking mindset, Comfortable being a strategic creative partner across functions, and equally comfortable in the details of high-craft execution
Nice to Have
Portfolio that shows scaled systems — not just standalone deliverables, Can walk through how a design system was structured, adopted across the org, governed, and measured, Comfortable holding your own in commercial conversations, IC1s and IC2s look to you as a coach for quality, judgment, and craft
What You'll Do.
Be an owner of the visual architecture for the Solution Creative Design function
Define the template systems
and brand-execution standards that scale across our customer base
Design reusable libraries
and content systems that accelerate onboarding
and expansion for some of the world's largest enterprises
CS & Solutions Consulting to embed creative output into commercial motions
Translate customer goals and commercial KPIs into design tie visual execution to measurable outcomes
Set and uphold the creative bar across the team's output
Drive the evolution of design tooling
Shape platform-wide template architecture
partnering with Product where customer-facing design intersects with the platform itself
Act as a strategic creative voice in cross-functional initiatives
Stay close to the AI video frontier — infusing innovation into design
How You'll Work.
Team & Collaboration
Partner closely with Solutions Consultants, Customer Success, Sales, RevOps, and Product; Partner with Sales, CS & Solutions Consulting to embed creative output into commercial motions; Partner with Product where customer-facing design intersects with the platform itself; Act as a strategic creative voice in cross-functional initiatives: GTM launches, lifecycle programs, customer rollouts, and high-stakes enterprise engagements
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