Synthesia
AI video platform
SeniorDigitalDesigner
“Senior Digital Designer at Synthesia. Skills: Design systems at scale, Commercial metrics translation, Visual architecture, Template systems, Motion frameworks, Brand-execution standards, Figma, Photoshop, Illustrator, After Effects, Premiere Pro. Owner of the visual architecture for the Solution Creative Design function. Defining the template systems, motion frameworks, and brand-execution standards that scale across our customer base”
What You'll Achieve.
Measurable lever for adoption, expansion, and customer success; Time-to-value; Activation; Retention; Onboarding speed; Adoption velocity; NRR; CSAT; Pilot conversion; Activation rate; Time-to-value; Content velocity; NRR
Industry & Context.
What They're Looking For.
Must Have
8+ years of design experience in commercial / GTM-facing environments (SaaS, enterprise software, or commercial-side teams in agencies serving SaaS clients), Demonstrably owned a design system, template library, or visual framework at scale, Understand the commercial mechanics of a SaaS business and can confidently connect design work to metrics like time-to-value, activation, retention, and expansion, Worked shoulder-to-shoulder with Sales, Customer Success or Solutions Consulting, Deep fluency in Figma, Photoshop, and Illustrator, Working knowledge of After Effects and Premiere Pro, Sharp eye for typography, motion, and brand execution, Mentored and raised the bar for other designers, Systems-thinking mindset, Comfortable being a strategic creative partner across functions, Comfortable in the details of high-craft execution
Nice to Have
Portfolio that shows scaled systems — not just standalone deliverables, Can walk through how a design system was structured, adopted across the org, governed, and measured, Comfortable holding your own in commercial conversations
What You'll Do.
Owner of the visual architecture for the Solution Creative Design function
Defining the template systems
and brand-execution standards that scale across our customer base
Design reusable libraries
and content systems that accelerate onboarding
and expansion for some of the world's largest enterprises
CS & Solutions Consulting to embed creative output into commercial motions
Translate customer goals and commercial KPIs into design tie visual execution to measurable outcomes
Set and uphold the creative bar across the team's output
Drive the evolution of design tooling
Shape platform-wide template architecture
Act as a strategic creative voice in cross-functional initiatives
Stay close to the AI video frontier — infusing innovation into design
How You'll Work.
Team & Collaboration
Partner closely with Solutions Consultants, Customer Success, Sales, RevOps, and Product; Partner with Sales, CS & Solutions Consulting to embed creative output into commercial motions; Worked shoulder-to-shoulder with Sales, Customer Success or Solutions Consulting; Comfortable being a strategic creative partner across functions
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