Observe. AI
AI
SeniorDevSecOpsEngineer
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“Senior DevSecOps Engineer at Observe. AI. Skills: DevSecOps, Cloud Security, Infrastructure as Code, Kubernetes Security, Automation. Build and maintain security automation across cloud infrastructure, CI/CD pipelines, and Kubernetes environments. Write and manage Infrastructure as Code (Terraform / CloudFormation) with embedded security and IAM guardrails”
What You'll Achieve.
deliver faster, smarter, and more efficient customer service at scale; increase resolution speed; elevate service quality; reduce operational costs; empowering your frontline team to focus on higher-value work; improve customer satisfaction; boost agent productivity; deliver consistent, scalable performance across every customer interaction; build security directly into our cloud platforms through code, automation, and repeatable standards; deliver secure-by-default infrastructure; building standards, templates, and integrations that scale across the organization
Industry & Context.
What They're Looking For.
Must Have
hands-on experience in DevOps, SRE, DevSecOps, or Cloud Security roles, practical experience with AWS cloud security services, Deep experience with Infrastructure as Code (Terraform preferred), Working knowledge of Kubernetes security and containerized workloads, Experience integrating security into CI/CD pipelines and platform workflows, Proficiency in Python, Shell, or Go for automation and integrations, Experience building SIEM integrations, log pipelines, or security observability workflows, Ability to convert security requirements into standards, templates, and self-service patterns
Nice to Have
Kubernetes a plus
What You'll Do.
Build and maintain security automation across cloud infrastructure
and Kubernetes environments
Write and manage Infrastructure as Code (Terraform / CloudFormation) with embedded security and IAM guardrails
Design and implement IAM controls including least-privilege roles
and PAM for users and workloads
Secure AWS multi-account environments using standardized baselines
and account guardrails
Implement and manage cloud-native security services such as AWS WAF
Secure Kubernetes platforms with RBAC
and secrets management
Integrate security tooling and cloud security signals into SIEM / SOC platforms (e. g.
Build and maintain security standards
reference architectures
and reusable templates for engineering teams
Partner with SRE and Engineering to implement secure
scalable cloud architectures
Support security monitoring
and compliance through automation and observability
How You'll Work.
Team & Collaboration
work closely with SRE, Platform, and Engineering teams; Partner with SRE and Engineering to implement secure, scalable cloud architectures
Full Job Description
About Us Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations. Each AI agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work. Built on a CX-native foundation, Observe.AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction. Why Join Us We are looking for a hands-on DevSecOps Engineer to join our Information Security team and build security directly into our cloud platforms through code, automation, and repeatable standards. This role is focused on implementing and operating cloud-native security controls, securing infrastructure and Kubernetes platforms, automating Identity & Access Management (IAM), and integrating security signals into centralized monitoring systems. You will work closely with SRE, Platform, and Engineering teams to deliver secure-by-default infrastructure, while building standards, templates, and integrations that scale across the organization. What you’ll be doing Build and maintain security automation across cloud infrastructure, CI/CD pipelines, and Kubernetes environments Write and manage Infrastructure as Code (Terraform / CloudFormation) with embedded security and IAM guardrails Design and implement IAM controls including least-privilege roles, RBAC, SSO, MFA, and PAM for users and workloads Secure AW
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