SeniorDevOpsEngineer

"Some companies see software development as a means to an end, Absorb is a company that actually puts software first and surrounds you with people who are passionate about their work, who are always willing to lend a helping hand, and who are quick to make you feel at home within the company." Jason R - Manager, Software Development About the Role: As a Senior DevOps Engineer at Absorb, you’ll play a key role in optimizing the reliability, scalability, and performance of our cloud-based (SaaS) Learning Management System. You’ll partner closely with product development and operations teams to ensure our platform delivers a rich feature set, high availability, and a seamless experience for our customers. This role is intentionally scoped for Senior to Staff level engineers. We’re looking for someone who not only executes at a high level, but can also guide others, influence systems at scale, and proactively improve how we operate. What you'll do: - Own and operate the production environment, maintaining a holistic view of system health, availability, and performance - Design, build, and maintain infrastructure and platform systems using automation-first principles - Proactively create monitors and observability strategies (e.g., Sumo Logic, New Relic, Prometheus) to prevent issues before they occur - Apply AI tools (Claude, Cursor) to enhance infrastructure operations, including debugging, monitoring, and performance optimization at the system level - Measure, analyze, and optimize system performance to continuously improve uptime and user experience - Provide operational support for large, distributed systems, including participation in on-call and incident response - Diagnose and resolve complex production issues, and mentor others in debugging and troubleshooting approaches - Partner with engineering teams to improve reliability through testing, release processes, and system design - Contribute to and influence system architecture, ensuring scalability, resilience,