Scotts Miracle-Gro

SeniorDeveloper(SupportLead),ApplicationsDevelopment

$125–147k United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Developer (Support Lead), Applications Development at Scotts Miracle-Gro. Skills: Salesforce Development, Platform Support, Integration. Manage technical aspects of maintenance. Manage technical aspects of support”

Industry & Context.

Problems you'll solve

Troubleshoot issues; Debug defects; Independent problem solving

What They're Looking For.

Must Have

5+ years Salesforce development, Bachelor's degree in Computer Science, Service Cloud experience, Salesforce customization and configuration

Nice to Have

Salesforce certifications, Certified Platform Developer & II, Certified Administrator, Certified Advanced Administrator, Solution Architecture experience, Technical Architecture experience, Sales Cloud experience, Marketing Cloud experience, Salesforce Communities experience, Knowledge module experience

What You'll Do.

Manage technical aspects of maintenance

Manage technical aspects of support

Lead Salesforce Ecosystem Support Pod

Tackle production issues

Handle smaller enhancements

Manage backlog of support tickets

Manage hot fix releases

Manage minor releases

Manage major releases

Provide daily support

Contribute to complex Salesforce issues

Design Salesforce solutions

Build Salesforce solutions

Develop Salesforce solutions

Automate business processes

Manage data migrations

Adhere to best practices

Write integration tests

Resolve production issues

Mentor junior developers

Guide junior developers

Investigate complex issues

Communicate solutions

How You'll Work.

Team & Collaboration

Agile team participation; Collaborate with Product Owners; Agile environment

Communication Scope

Communicate solutions; Communicate findings

Process & Methodology

Agile, Scrum

Full Job Description

Here at Scotts Miracle-Gro there is no such thing as a typical day. Our culture is constantly energized by new and exciting growth opportunities and at a rapid pace. Below are details on an open job. If the role interests you and you would like to be considered we encourage you to apply! ## As a Senior Platform Support Developer, you will play a crucial role in managing the day-to-day technical aspects of our software maintenance and support activities across two large SFDC instances (Sales, Service, and Commerce Cloud heavy.) This position requires a hands-on approach to SFDC solution design, project delivery, platform maintenance, and technical oversight. Preference to individuals with experience and background in design, build, and support of Sales, Service, and Commerce Cloud implementations. ## ## This role will be leading our Salesforce Ecosystem Support “Pod” to tackle production issues, smaller enhancements, and ticket triage of user issues. You will be responsible for the backlog of support tickets, hot fix/minor/major releases for support items, and daily support for our Sales and Consumer Service business teams. ## ## ** _Job Requirements:_** * ## Hands-On Development: Take an active role in the development process by contributing to complex Salesforce issues, requiring expertise in both Apex and front-end Lightning Web Components (LWC). * ## Salesforce Solutions: Design and build Salesforce solutions that integrate with various Salesforce clouds (Sales Cloud, Service Cloud, Marketing Cloud, Consumer Goods Cloud, Salesforce Communities, and Knowledge). * ## End-to-End Development: Develop Salesforce solutions from configuration to customization, utilizing tools such as Flow Automation, Triggers, Visualforce, and Lightning Components. * ## Agile Team Participation: Participate in daily scrum meetings, analyze and assign user stories, and identify/resolves gaps in functional requirements and business user stories. * ## Collaborate with Product Owners: Work

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