Critical Mass
SeniorDesigner
“Senior Designer at Critical Mass. Skills: digital design, CRM creative, email marketing design, Figma, Adobe Creative Suite. creating high-quality digital and CRM-focused creative solutions that support customer communications. Design high-quality digital and CRM creative assets, including email communications, lifecycle campaigns, promotional messaging, and customer engagement content”
What You'll Achieve.
deliver engaging, scalable, and brand-consistent experiences across email, lifecycle marketing, and digital communication channels; Ensure creative excellence across customer communications and digital touchpoints; Ensure pixel-perfect execution and attention to detail across all deliverables; creative consistency; quality assurance processes
Industry & Context.
systems thinking
What They're Looking For.
Must Have
6+ years of experience in digital design, CRM creative, or email marketing design, portfolio showcasing digital campaigns, CRMail design, and brand system work, Advanced expertise in Figma including: components, shared libraries, auto-layout, modular systems and template-based workflows, understanding of layout, typography, hierarchy, composition, and responsive digital design principles, Experience working within established brand guidelines and scalable design systems, attention to detail and versioning/production accuracy, especially in high-volume environments, Proficiency in Adobe Creative Suite, particularly Photoshop and Illustrator, Experience collaborating with cross-functional and international teams, communication and presentation skills, Ability to manage multiple projects and shifting priorities effectively, English communication skills (B2+/C1), Familiarity with collaboration and productivity tools such as Jira, Slack, Zoom, Google Drive, and similar platforms
Nice to Have
Experience in CRM/lifecycle marketing or email marketing campaigns highly preferred, Automotive industry experience is a plus but not required
What You'll Do.
creating high-quality digital and CRM-focused creative solutions that support customer communications
Design high-quality digital and CRM creative assets
including email communications
promotional messaging
and customer engagement content
Translate strategic briefs into polished
and deployment-ready creative solutions
Work within established brand systems and templates while maintaining consistency and production accuracy
Create and adapt modular layouts and reusable design components in Figma
Ensure pixel-perfect execution and attention to detail across all deliverables
Manage multiple priorities and high-volume creative requests in a fast-paced environment
Support campaign versioning
and content variations across different business needs
Contribute to maintaining efficient workflows
and quality assurance processes
How You'll Work.
Team & Collaboration
collaborating closely with cross-functional teams; Collaborate closely with copywriters, project managers, developers, account teams, and CRM stakeholders; Experience collaborating with cross-functional and international teams; Support and mentor junior designers while contributing to team collaboration and creative excellence
Communication Scope
communication and presentation skills; English communication skills (B2+/C1); Present and communicate design rationale clearly to internal stakeholders
Process & Methodology
Manage multiple priorities and high-volume creative requests in a fast-paced environment, Ability to manage multiple projects and shifting priorities effectively
Applying for this Senior Designer role?
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