Blink UX
financial services
SeniorDesignProgramManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Design Program Manager at Blink UX. Skills: design program management, operational process improvements, stakeholder management. Examine, experiment, and measure improvements to design operational model. Balance competing priorities to deliver impact”
What You'll Achieve.
effectively and efficiently deliver impact; deliver impact; drive clear action towards goals and objectives; strengthen design operations
Industry & Context.
Proactively examines, experiments, and measures improvements; balance competing priorities; dealing with ambiguity; proactively recommending, driving, and measuring operational process improvements; Owns driving towards clarity; mitigating risks; removing barriers efficiently and effectively; Assesses changes in scope and impact; drive clear action towards goals and objectives; solve our growing need to collaborate globally; turn ambiguous opportunities into tangible initiatives
What They're Looking For.
Must Have
Bachelor’s degree, 5-7+ years of design project or program management experience within a product design organization, experience working across accessibility, content design, engineering, product design, product management, and user experience research disciplines, written and oral communication skills, Experience collaborating with and developing and presenting materials to stakeholders—including Director and VP-level senior leadership, A proven track record of partnering across a wide array of internal business groups, external marketing agencies, executive stakeholders, and execution partners, Ability to delegate tasks across multiple projects and workstreams (resource management, capacity tracking, resource planning, risk mitigation, etc. ), Experience with communication, workflow, and creative asset management systems – such as Jira, Figma, Teams, and similar tools, Experience managing programs and Scrum teams in Agile environments
What You'll Do.
and measure improvements to design operational model
Balance competing priorities to deliver impact
Lead change and deal with ambiguity
Recommend and drive operational process improvements
Develop and implement structured communications plan
Drive clarity for initiatives
Oversee and manage program status and health
Mitigate risks and remove barriers
Assess changes in scope and impact
Communicate with internal and external partners
Provide status reports and timelines
Define and measure program impact
Share best practices to strengthen design operations
Facilitate collaboration and continuous improvement
Evaluate & implement industry’s best tools
Turn ambiguous opportunities into tangible initiatives
How You'll Work.
Team & Collaboration
Collaborating with product design leadership; Collaborating with cross-functional partners; Partnering across internal business groups; Partnering with external marketing agencies; Partnering with executive stakeholders; Partnering with execution partners; Collaborating with other design program managers; Collaborating with researchers; Collaborating with designers; Collaborating with cross-functional partners
Communication Scope
written and oral communication skills; structured communications plan; communicating effectively; communicating with both internal and external partners; Provide status reports and timelines; sharing best practices
Process & Methodology
design project management, program management, resource management, capacity tracking, resource planning, risk mitigation, managing programs, Scrum teams, Agile environments
Full Job Description
## Description Blink UX is the product design firm crafting your next breakthrough. We partner with ambitious companies like Amazon, Google, and NASA to create transformative products and experiences through strategy, research, and design. With headquarters and labs in Seattle and studios in Boston, San Diego, San Francisco, New York City, and Bengaluru, we partner with clients around the world. This opportunity is a part of Blink's Embedded practice, which supports long-term opportunities with some of Blink’s largest client partners. We are seeking 3 UX Designers for a financial services client. Location: Remote - Talent needs to be based near Bellevue, WA or Denver, CO Duration: 6 month contract ## What you will be doing Proactively examines, experiments, and measures improvements to design operational model, processes, and ways of working (e.g. automating tasks, improving workflows, developing repeatable methodologies), working closely with the Design Operations team and leadership to balance competing priorities to effectively and efficiently deliver impact. Possesses a proven track record of collaborating with and influencing product design leadership and cross-functional partners. Strong capacity for leading change, dealing with ambiguity and proactively recommending, driving, and measuring operational process improvements, from inception of solution to delivery. Requires minimal to no supervision. Develops and implements structured communications plan for programs. Owns driving towards clarity for initiatives, including proactively anticipating questions to address and developing clear responses. Oversees and manages program status and health, mitigating risks, removing barriers efficiently and effectively to support team, and escalating when necessary. Assesses changes in scope and impact to budget and timeline, communicating effectively with both internal and external partners. Provides status reports and timelines to cross-functional leadership teams
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