Rbc
Financial Services
SeniorDeliveryManager
“Senior Delivery Manager at Rbc. Skills: Agile, Delivery Management, Agile Mindset. Lead Agile and Agile hybrid projects in the Operations Technology domain space. Remove impediments to deliver outcomes and results through proactive management of internal and external dependencies, critical thinking/problem solving, and development of new solutions or approaches to ongoing challenges”
What You'll Achieve.
Deliver outcomes and results; Drive business value and efficiency within RBC; Deliver the best in-class customer experience; Improve team performance
Industry & Context.
Critical thinking/problem solving; Development of new solutions or approaches to ongoing challenges; Solving productivity issues
What They're Looking For.
Must Have
Certified Scrum Master/Agile Practitioner, 7+ years of experience in software development project/program delivery within an Agile environment (medium-to-large scale initiatives), using influence to facilitate to outcomes, Ability to listen, communicate clearly and concisely with confidence, and demonstrate ability to influence others, Ability to apply well documented Agile techniques (User Stories, Burndown techniques, Acceptance Test Driven Development, Continuous testing, etc. ), Able to effectively prioritize own workload and focus across many streams of work, Proactively work with other IT and/or Business teams across organization
Nice to Have
Banking experience, Project financials management, Knowledge of RBC’s technology environment and processes
What You'll Do.
Lead Agile and Agile hybrid projects in the Operations Technology domain space
Remove impediments to deliver outcomes and results through proactive management of internal and external dependencies
critical thinking/problem solving
and development of new solutions or approaches to ongoing challenges
Manage one or more agile squads
setting and facilitating squad ceremonies and cadence of work
Monitor team pace and efficiency
facilitating improvements and ensuring the management of scope
quality and deliverables along side other squad team members
Manage team budgets and resource planning to stay withing planned budget amounts with regular reporting
Facilitate team workshops
regular team ceremonies and other activities alongside the broader team including developers
testers and product owners
Support governance and mandatory activities with the development cycle including implementation activities and artifacts
Navigate and identify shared technology services required by the team in the delivery of its objectives
Facilitate discussion leading to collective decision-making
goal setting and conflict resolution within the team
Continuously seek to improve team performance by promoting joint accountability for results and solving productivity issues
Facilitate and engage in business analysis
user experience and technical conversations across platforms and multiple levels of influence
Communicate cross functionally
ensuring transparency of progress and Report team progress and accomplishment up
Facilitate status updates (including project financials and running concurrent projects under fast-paced work environment)
Communicate and work in a cross functional team that will consist of RBC business and technology partners
and possibly third party partners
How You'll Work.
Team & Collaboration
Manage one or more agile squads; Facilitate team workshops, regular team ceremonies and other activities alongside the broader team including developers, testers and product owners; Facilitate discussion leading to collective decision-making, goal setting and conflict resolution within the team; Facilitate and engage in business analysis, user experience and technical conversations across platforms and multiple levels of influence; Communicate cross functionally, ensuring transparency of progress and Report team progress and accomplishment up; Communicate and work in a cross functional team that will consist of RBC business and technology partners, and possibly third party partners
Communication Scope
Communicate clearly and concisely with confidence; Demonstrate ability to influence others; Communicate cross functionally; Report team progress and accomplishment up; Facilitate status updates
Process & Methodology
Agile project delivery, Program delivery, Agile hybrid projects, Project financials management, Scope management, Quality management, Deliverables management, Budget management, Resource planning, Status updates, Retrospectives
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