Nagarro
Information Technology And Services
SeniorDeliveryManager
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“Senior Delivery Manager at Nagarro. Skills: Delivery End-to-End, Client Success, Financial & Contract Ownership, Inspire & Lead Teams, Champion Traceable & Scalable Processes, Innovate & Grow. Lead Delivery End-to-End. Own the full lifecycle of IT services and projects, from planning and execution to client satisfaction”
What You'll Achieve.
ensure every project delivers value, on time and within budget; improve client outcomes; expand business impact
Industry & Context.
tackle the challenges our clients face; always looking to take our solutions one step further to succeed at an even higher level
What They're Looking For.
Must Have
15+ years of experience leading IT service delivery in client-facing roles, Fluency in English and German is mandatory, Entrepreneurial mindset, Strategic thinker with operational rigor, Client-focused and outcome-driven, Comfortable managing multiple priorities in a fast-paced environment
Nice to Have
PMP, Prince2, Agile, or equivalent certification preferred
What You'll Do.
Lead Delivery End-to-End
Own the full lifecycle of IT services and projects
from planning and execution to client satisfaction
Build trusted relationships
understand business needs
identify opportunities for additional services or solutions
Financial & Contract Ownership
and motivate cross-functional teams
fostering a culture of accountability and collaboration
Champion Traceable & Scalable Processes
Implement project management best practices
and repeatable success
Bring an entrepreneurial mindset
propose new ways to enhance delivery models
improve client outcomes
expand business impact
How You'll Work.
Team & Collaboration
Inspire & Lead Teams; Coach, mentor, and motivate cross-functional teams; fostering a culture of accountability and collaboration; act as the bridge between clients, internal teams, and leadership
Communication Scope
Fluency in English and German is mandatory; Build trusted relationships
Process & Methodology
Lead Delivery End-to-End, Own the full lifecycle of IT services and projects, from planning and execution to client satisfaction, Champion Traceable & Scalable Processes, Implement project management best practices, ensuring visibility, efficiency, and repeatable success
Full Job Description
👋🏼 We're Nagarro. We are a digital product engineering company that is scaling in a big way! We build products, services, and experiences that inspire, excite, and delight. We work at scale — across all devices and digital mediums, and our people exist everywhere in the world (18 000+ experts across 39 countries, to be exact). Our work culture is dynamic and non-hierarchical. We're looking for great new colleagues. That's where you come in! By this point in your career, it is not just about the tech you know or how well you can code. It is about what more you want to do with that knowledge. Can you help your teammates proceed in the right direction? Can you tackle the challenges our clients face while always looking to take our solutions one step further to succeed at an even higher level? Yes? You may be ready to join us. We're seeking a Senior Delivery Manager who can lead high-impact IT projects while driving growth and operational excellence. You'll act as the bridge between clients, internal teams, and leadership, ensuring every project delivers value, on time and within budget. This role goes beyond delivery. We're looking for someone who thinks like an entrepreneur, spots opportunities, and makes things happen. Responsibilities: * Lead Delivery End-to-End: Own the full lifecycle of IT services and projects, from planning and execution to client satisfaction. * Drive Client Success: Build trusted relationships, understand business needs, and identify opportunities for additional services or solutions. * Financial & Contract Ownership: Manage budgets, forecasts, and contracts, ensuring profitable, compliant delivery. * Inspire & Lead Teams: Coach, mentor, and motivate cross-functional teams, fostering a culture of accountability and collaboration. * Champion Traceable & Scalable Processes: Implement project management best practices, ensuring visibility, efficiency, and repeatable success. * Innovate & Grow: Bring an entrepreneurial mindset, propose new ways
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