Remote
SaaS
SeniorDealDeskSpecialist
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Deal Desk Specialist at Remote. Skills: Deal Desk, CPQ, Salesforce, Quote-to-Cash. Own complex deals end-to-end. Manage multi-product transactions”
What You'll Achieve.
Balance Sales velocity with deal integrity; Raise bar across team
Industry & Context.
Troubleshooting quoting issues; Handling high volume tickets
What They're Looking For.
Must Have
2–4 years Deal Desk experience, 2–4 years Sales Operations experience, 2–4 years Revenue Operations experience, Enterprise SaaS 2B company experience, CPQ quoting expertise, Salesforce proficiency, Quote-to-Cash processes knowledge, Revenue recognition principles knowledge, Order management knowledge, Manage Deal Desk queue, Fluent English writing, Fluent English speaking
Nice to Have
Ticketing tools familiarity, Knowledge base tools familiarity, Notion familiarity, Jira/Atlassian familiarity, Experience working remotely
What You'll Do.
Own complex deals end-to-end
Manage multi-product transactions
Manage pricing exceptions
Manage deals requiring cross-functional input
Serve as escalation point
Apply commercial judgment
Approve discount approvals
Approve pricing exceptions
Ensure deals align with policy
Ensure deals align with revenue objectives
Build complex quotes in CPQ
Maintain complex quotes in CPQ
Ensure quote accuracy
Ensure quote completeness
Ensure quote compliance
Govern Closed Won process
Ensure order accuracy
Ensure data integrity in Salesforce
Adhere to established workflows
Monitor Deal Desk case queue
Manage Deal Desk case queue
Handle high volume of tickets
Deliver enablement sessions
Participate in deal reviews
Contribute deal-level insights
Work with Finance on terms
Work with Legal on terms
Work with Finance on pricing
Work with Legal on pricing
Contribute to Deal Desk SOPs
Contribute to internal documentation
Flag documentation gaps
Propose documentation improvements
Support month-end close
Support quarter-end close
Ensure timely deal execution
How You'll Work.
Team & Collaboration
Cross-functional input; Sales, Finance, Legal collaboration; Sales leadership discussions
Communication Scope
Clear guidance; Confident guidance
Full Job Description
About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you The opportunity to own complex, high-value deals end-to-end at a fast-growing global SaaS company A role that is 50% execution, 50% strategic — deep CPQ and commercial expertise combined with real influence on how the Sales organization closes deals Exposure to strategic deal work — discount governance, deal reviews, and Sales enablement A truly async, flexible work environment where ownership and proactivity are valued over process for its own sak What you bring 2–4 years of experience in Deal Desk, Sales Operations, or Revenue Operations in an Enterprise SaaS/B2B company Deep expertise in CPQ quoting — complex quote builds, multi-product configurations, pricing logic, and troubleshooting quoting issues Strong Salesforce proficiency as a power user — managing cases, accounts, opportunity data, and order records accurately at high volume Solid understanding of Quote-to-Cash processes, revenue recognition principles, and order management Proven ability to manage a high-volume Deal Desk queue without compromising quality, especially during End of Month, Quarter, an
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