Remote

SaaS

SeniorDealDeskSpecialist

$110–165k ~AI est. United States FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior Deal Desk Specialist at Remote. Skills: Deal Desk, CPQ, Salesforce, Quote-to-Cash. Own complex deals end-to-end. Manage multi-product transactions”

What You'll Achieve.

Balance Sales velocity with deal integrity; Raise bar across team

Industry & Context.

SaaS
Problems you'll solve

Troubleshooting quoting issues; Handling high volume tickets

What They're Looking For.

Must Have

2–4 years Deal Desk experience, 2–4 years Sales Operations experience, 2–4 years Revenue Operations experience, Enterprise SaaS 2B company experience, CPQ quoting expertise, Salesforce proficiency, Quote-to-Cash processes knowledge, Revenue recognition principles knowledge, Order management knowledge, Manage Deal Desk queue, Fluent English writing, Fluent English speaking

Nice to Have

Ticketing tools familiarity, Knowledge base tools familiarity, Notion familiarity, Jira/Atlassian familiarity, Experience working remotely

What You'll Do.

Own complex deals end-to-end

Manage multi-product transactions

Manage pricing exceptions

Manage deals requiring cross-functional input

Serve as escalation point

Apply commercial judgment

Approve discount approvals

Approve pricing exceptions

Ensure deals align with policy

Ensure deals align with revenue objectives

Build complex quotes in CPQ

Maintain complex quotes in CPQ

Ensure quote accuracy

Ensure quote completeness

Ensure quote compliance

Govern Closed Won process

Ensure order accuracy

Ensure data integrity in Salesforce

Adhere to established workflows

Monitor Deal Desk case queue

Manage Deal Desk case queue

Handle high volume of tickets

Deliver enablement sessions

Participate in deal reviews

Contribute deal-level insights

Work with Finance on terms

Work with Legal on terms

Work with Finance on pricing

Work with Legal on pricing

Contribute to Deal Desk SOPs

Contribute to internal documentation

Flag documentation gaps

Propose documentation improvements

Support month-end close

Support quarter-end close

Ensure timely deal execution

How You'll Work.

Team & Collaboration

Cross-functional input; Sales, Finance, Legal collaboration; Sales leadership discussions

Communication Scope

Clear guidance; Confident guidance

Full Job Description

About Remote Remote is solving modern organizations’ biggest challenge – navigating global employment compliantly with ease. We make it possible for businesses of all sizes to recruit, pay, and manage international teams. With our core values at heart and future focused work culture, our team works tirelessly on ambitious problems, asynchronously, around the world. You can find Remoters working from 6 different continents (Antarctica left to go!) and all of our positions are fully remote. With Innovation as one of the core values, we have built Automation and AI capabilities into the requirements for every role. We encourage every member of the Remote team to bring their talents, experiences and culture to the table to help us build the best-in-class HR platform. If you are energetic, curious, motivated and ambitious, be part of our world. Apply now and define the future of work! What this job can offer you The opportunity to own complex, high-value deals end-to-end at a fast-growing global SaaS company A role that is 50% execution, 50% strategic — deep CPQ and commercial expertise combined with real influence on how the Sales organization closes deals Exposure to strategic deal work — discount governance, deal reviews, and Sales enablement A truly async, flexible work environment where ownership and proactivity are valued over process for its own sak What you bring 2–4 years of experience in Deal Desk, Sales Operations, or Revenue Operations in an Enterprise SaaS/B2B company Deep expertise in CPQ quoting — complex quote builds, multi-product configurations, pricing logic, and troubleshooting quoting issues Strong Salesforce proficiency as a power user — managing cases, accounts, opportunity data, and order records accurately at high volume Solid understanding of Quote-to-Cash processes, revenue recognition principles, and order management Proven ability to manage a high-volume Deal Desk queue without compromising quality, especially during End of Month, Quarter, an

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