Outreach
Data Science
SeniorDataScientist
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Data Scientist at Outreach. Skills: Machine learning Systems, Machine learning applications end to end, Customer engagement workflows, Metrics to measure success and efficiency of workflows, Tools to support workflow optimization. Design, implement, and improve machine learning Systems. Contribute to machine learning applications end to end, i. e. from research to prototype to production”
What You'll Achieve.
Enable continuous optimization by reconstructing customer engagement workflows from data; Develop metrics to measure the success and efficiency of these workflows; Provide tools to support the optimization of these workflows
Industry & Context.
Solve real-world problems
What They're Looking For.
Must Have
Degree in Computer Science, Data Science, or a related field, 4-6 years of industry or equivalent experience
Nice to Have
Gen AI application/agent development experience, Experience in frameworks like Langchain, OpenAI Agent SDK, Experience with Golang, Experience with Spark's MLlib, Experience with AWS, Experience with Databricks, Experience with MLFlow
What You'll Do.
and improve machine learning Systems
Contribute to machine learning applications end to end
i. e. from research to prototype to production
Work with product managers
and customers to define vision and strategy for a given product
Reconstructing customer engagement workflows from data
Developing metrics to measure the success and efficiency of these workflows
Providing tools to support the optimization of these workflows
How You'll Work.
Team & Collaboration
Work closely with other data scientists, machine learning engineers, and application engineers; Work alongside experienced engineers, designers, and product managers
Full Job Description
## Description About the Team: Data is at the core of Outreach's strategy. It drives us and our customers to the highest levels of success. We use it for everything from customer health scores and revenue dashboards to operational metrics of our AWS infrastructure, to helping increase product engagement and user productivity through natural language understanding, to predictive analytics and causal inference via experimentation. As our customer base continues to grow, we are looking towards new ways of leveraging our data to deeper understand our customers’ needs and deliver new products and features to help continuously improve their customer engagement workflows. The mission of the Data Science team is to enable such continuous optimization by reconstructing customer engagement workflows from data, developing metrics to measure the success and efficiency of these workflows, and providing tools to support the optimization of these workflows. As a member of the team, you will work closely with other data scientists, machine learning engineers, and application engineers to define and implement our strategy for delivering this mission. ## Your Daily Adventures Will Include Design, implement, and improve machine learning Systems. Contribute to machine learning applications end to end, i.e. from research to prototype to production. Work with product managers, designers, and customers to define vision and strategy for a given product. ## Our Vision of You A hybrid data science engineer who can navigate both sides with little help from others You understand the typical lifecycle of machine learning product development, from inception to production. Experience in Gen AI application/agent development is a plus. You have strong programming skills in at least one programming language (Python, Golang, etc.). Experience in frameworks like Langchain, OpenAI Agent SDK is a plus. You have experience building microservices. Experience with Golang is a plus. You have substanti
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