SeniorDataEngineer

Miratech helps visionaries change the world. We are a global IT services and consulting company that brings together enterprise and start-up innovation. Today, we support digital transformation for some of the world's largest enterprises. By partnering with both large and small players, we stay at the leading edge of technology, remain nimble even as a global leader, and create technology that helps our clients further enhance their business. We are a values-driven organization and our culture of Relentless Performance has enabled over 99% of Miratech's engagements to succeed by meeting or exceeding our scope, schedule, and/or budget objectives since our inception in 1989. Miratech has coverage across 5 continents and operates in over 25 countries around the world. Miratech retains nearly 1000 full-time professionals, and our annual growth rate exceeds 25%. The Senior Data Engineer is responsible for designing, developing, and supporting databases that power a large-scale IVR and contact center platform. The role is focused on backend database engineering and is aimed at building reliable, high-performing, and scalable data layers that support both runtime IVR systems. The engineer works closely with IVR Engineers, Application Architects, DevOps, and Data Analytics teams to ensure correct data storage, availability, and consistency for call flows, routing logic, and IVR event data. This role is critical for ensuring platform stability, supporting complex backend investigations, and enabling long-term scalability of the IVR solution. Responsibilities * Design, develop, and maintain databases supporting IVR and contact center systems * Support databases used by both runtime IVR services and analytics platforms * Design and maintain relational data models for IVR event, routing, and call data * Write, maintain, and optimize SQL for application logic, configuration changes, and investigations * Ensure database availability, integrity, performance, and scalability in pro