Portable
SeniorDataDesigner/TechnicalServiceDesigner
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Data Designer / Technical Service Designer at Portable. Skills: Data design, Service design, Organisational complexity. Map data landscapes. Identify gaps”
What You'll Achieve.
Deliverables people use
Industry & Context.
Root cause analysis; Untangle problems
What They're Looking For.
Must Have
6+ years of experience, Demonstrated experience mapping data landscapes, Demonstrated experience assessing data quality, Facilitation skills, Experience designing governance frameworks, Experience designing operating models, Experience designing data strategies, Comfort with ambiguity, Comfort with low data maturity, Excellent written communication, Tech literacy
Nice to Have
Experience in government, Experience in health, Experience in legal services, Experience in aged care, Experience in disability, Background in business analysis, Experience with business requirements documentation, Experience with process mapping, Familiarity with data reporting, Familiarity with advocacy data, Familiarity with national data standards, Familiarity with sector-level data standards, Experience working in digital delivery teams, Experience working alongside digital delivery teams, Experience with human-centred design, Understanding of human-centred design
What You'll Do.
Identify inconsistencies
Identify shadow processes
Identify manual workarounds
Conduct stakeholder interviews
Assess data quality issues
Design data governance frameworks
Develop future-state operating models
Develop transition roadmaps
Document responsibilities
Navigate organisational dynamics
Translate between audiences
Coordinate stakeholders
Contribute to scoping
Contribute to estimation
How You'll Work.
Team & Collaboration
Cross-functional workshop; Multiple teams; Digital delivery teams
Communication Scope
Executive communication; Plain language explanation
Process & Methodology
Workplans, Estimation
Full Job Description
About Portable We care about people and the world. We seek out areas of social need and policy failure and make transformational change using research, design, and technology. Our partners are as passionate as we are, working in government agencies, nonprofit organisations, and socially-minded businesses. There are currently 65+ of us working as researchers, strategists, designers, technologists, and producers towards our mission from our head office in Collingwood, and remotely from co-working spaces and homes across Australia. Then there’s you! You’re a senior practitioner who sits at the intersection of data, service design, and organisational complexity. You’ve spent years helping organisations make sense of their data – not just technically, but as humans. You understand that data problems are almost always people and process problems first, and you know how to untangle them. You’re as comfortable running a cross-functional workshop as you are mapping a data landscape or drafting a governance framework. You are forward-thinking about AI and how it supports your work. You can hold a credible conversation with an IT lead about system integrations, then turn around and explain the same thing to an executive in plain language. You produce deliverables that people actually use. What you’ll do Across our engagements, you might: Discovery and current-state analysis Map data landscapes – what data exists, where it lives, how it moves between systems and teams Identify gaps, inconsistencies, shadow processes, and manual workarounds that create or consume important data Conduct stakeholder interviews and workshops to surface pain points and current-state practices Assess data quality issues – duplication, incomplete records, inconsistent definitions – and their organisational root causes Apply AI across these processes to accelerate analysis and focus effort where it adds the most value Governance and future-state design Design practical data governance frameworks: princ
Applying for this Senior Data Designer / Technical Service Designer role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Greenhouse
- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
What do employees actually say about Portable?
Real rants from real employees. Read before you apply.