Included Health
Healthcare
SeniorDataAnalyst,PerformanceGuarantees
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“Senior Data Analyst, Performance Guarantees at Included Health. Skills: Performance Guarantees, Recovery analytics, Financial forecasting, Data pipelines. Manage end-to-end PG lifecycle. Monitor performance”
What You'll Achieve.
Minimize financial payouts; Mitigate financial risk
Industry & Context.
Root cause analysis; Troubleshooting
Prompt and regular attendance, Remain seated for prolonged periods, Operate keyboard, computer and other office-related equipment, Occasional exertion of about 20 lbs of force
What They're Looking For.
Must Have
Bachelor's degree in Business, Finance, Analytics, Public Health, or a related field, Advanced proficiency in SQL, Experience with data structures/validation processes, Proven track record of producing dashboards in Looker or similar BI tools, Demonstrated ability to manage financial or performance risks, Circumvent project roadblocks creatively, Contribute to project planning, Exceptional communication skills, Concise narratives to bring cross-functional teams up to speed, Present insights confidently to external clients, Proven track record of developing cross-functional relationships, Engage in constructive debate, Manage cross-functional goals, Working knowledge of medical claims data concepts, EHR, or other core healthcare data sources, Comfort with financial accruals, value-based care models, or basic accounting principles
Nice to Have
PhD preferred, Specific ML framework experience, Cloud platform certs
What You'll Do.
Manage end-to-end PG lifecycle
Track contract commitments
Maintain specialized data pipelines
Track contract execution
Provide structured quarterly reporting
Perform variance analyses
Mitigate financial risk
Perform scenario modeling
Assess feasibility for non-standard client requests
Explain performance variances
Resolve complex calculation disputes
Articulate value proposition
Execute recovery analytics
Quantify impact of interventions
Track impact of interventions
Minimize financial payouts
Enforce data validation practices
Operationalize processes for non-standard requests
Document lessons learned
Manage accrual analytics
Manage payout analytics
Build reconciliation dashboards
Support Revenue Accounting
Identify opportunities to manage high-risk payouts
Execute timely recovery actions
Maintain automated dashboards
Maintain source-of-truth datasets
Maintain PG-related data structures
Perform deep-dive root cause analyses
Identify operational failures
Implement preventive measures
Multitask across client workstreams
How You'll Work.
Team & Collaboration
Partner with Data Engineering; Collaborate with Sales; Collaborate with Customer Success; Partner with Customer Success teams; Collaborate with technical teams; Collaborate with clinical teams; Work with leadership; Work with employees; Work with members
Communication Scope
Client-facing discussions; Present insights; Explain variances; Articulate value proposition
Process & Methodology
Project planning
Full Job Description
## Description The Senior Data Analyst, Performance Guarantees is responsible for managing and executing analytics for Included Health’s performance guarantees (PGs) across a portfolio of strategic accounts. This role focuses on executing recovery analytics to mitigate financial risk, building data pipelines and Looker dashboards for specialized metrics, and partnering cross-functionally to identify revenue exposures. Key duties include executing the analytics required for revenue accrual and financial forecasting, providing technical support during client renewals and RFPs to evaluate the viability of custom contract commitments, and translating complex metric performance into actionable insights for both internal leadership and external stakeholders. ## Responsibilities Strategic Account Management & Monitoring Manage the end-to-end PG lifecycle for a portfolio of strategic accounts, including performance monitoring, metric validation, and tracking contract commitments. Act as a core subject matter expert for custom Performance Guarantees, partnering with Data Engineering to maintain specialized data pipelines and collaborating with Sales and Customer Success (CS) to track contract execution. Provide structured quarterly reporting and variance analyses on PG performance to help leadership monitor and mitigate financial risk. Support RFPs and renewals by performing scenario modeling, risk quantification, and data-driven feasibility assessments for non-standard client requests. Participate in client-facing discussions as the technical lead to explain performance variances, resolve complex calculation disputes, and clearly articulate Included Health’s value proposition as it relates to PGs. Governance, Recovery & Financials Execute recovery analytics to identify, quantify, and track the impact of interventions intended to minimize financial payouts. Contribute to the PG governance framework by enforcing data validation practices, operationalizing processes for non-st
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