ZoomInfo Technologies LLC
Go-To-Market Intelligence Platform
SeniorDataAnalyst
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“Senior Data Analyst at ZoomInfo Technologies LLC. Skills: Customer insights strategy, Competitive intelligence strategy, Strategic analysis, Data product evolution, Customer feedback framework development. Drive customer insights and competitive intelligence strategy. Lead analyses that shape data product evolution”
What You'll Achieve.
Drive decision-making; Ensure data products continuously evolve; Shape how we evolve our data products to meet customer needs and maintain market leadership; Drive prioritization; Inform data product roadmaps; Establish self as the go-to expert on customer-driven data strategy and competitive positioning; Validate whether strategic initiatives deliver intended customer or competitive outcomes; See analysis directly shape product direction
Industry & Context.
Growth-Oriented Problem Solver; Solve ambiguous, multi-faceted business problems; Figure out the approach and deliver well-backed recommendations; Solve complex problems and drive buy-in for strategic initiatives; Enjoy solving problems where the answer isn't obvious
What They're Looking For.
Must Have
Bachelor's degree in Business, Economics, Computer Science, Engineering, Mathematics, Statistics, or related quantitative field, 5+ years of experience in data analytics, customer analytics, product analytics or related strategic roles, Experience conducting customer analytics, market research, or competitive analysis that informed product or business strategy, Ability to design and execute rigorous analyses, solving ambiguous, multi-faceted business problems that required figuring out the approach and delivering well-backed recommendations that drive decisions, Programming skills in Python and SQL for data analysis and manipulation, Demonstrated ability to work effectively with Product and/or Engineering teams, translating between analytical findings and strategic business needs, Excellent communication skills: able to build compelling narratives and explain strategic recommendations to diverse audiences, Self-directed with ownership mentality
Nice to Have
Experience with B2B data products, business intelligence platforms, or data-as-a-product companies, Experience with customer analytics, product analytics, or usage data analysis, Background in competitive intelligence or market research, Knowledge of GTM workflows, sales intelligence tools, or B2B go-to-market strategies, Experience creating strategic frameworks or conducting impact assessments, Track record of leading or co-leading cross-functional strategic initiatives
What You'll Do.
Drive customer insights and competitive intelligence strategy
Lead analyses that shape data product evolution
Become the expert on customer experience with data products and competitive landscape
Design rigorous analyses to translate customer feedback
and competitive movements into strategic priorities
Build a customer feedback framework that drives prioritization
Establish self as the customer insights expert
Own customer insights strategy and lead strategic data improvement initiatives
Analyze customer behavior patterns
Master ZoomInfo's competitive landscape
Develop standardized frameworks for evaluating competitive threats
Create clear intelligence briefs
customer insights reports
and strategic recommendations
Influence prioritization conversations about data product roadmaps
Translate customer pain points and emerging competitive trends into concrete data improvement opportunities
Identify and lead strategic opportunities for future-looking core data initiatives
Combine customer analytics
understanding of ZoomInfo's data pipelines
and business judgment to solve complex problems
Assess technical feasibility and shape solution approaches
Conduct impact analyses that quantify how core data product improvements affect coverage
Serve as a strategic resource
helping bridge immediate customer or competitive needs with long-term data capabilities
How You'll Work.
Team & Collaboration
Work with team members who have context on data products and systems; Serve as a trusted advisor to Product, Engineering, and Data Leadership; Demonstrated ability to work effectively with Product and/or Engineering teams; Build working relationships with Product, Engineering, Data Leadership, and fellow data analysts; Collaborate with Engineering and Product to assess technical feasibility and shape solution approaches
Communication Scope
Build compelling narratives that drive decisions; Distill complex analyses; Defend recommendations; Translate technical concepts for non-technical stakeholders; Excellent communication skills: able to build compelling narratives and explain strategic recommendations to diverse audiences
Process & Methodology
Lead larger strategic initiatives, Lead complex, forward-looking strategic initiatives, Lead or co-lead cross-functional strategic initiatives
Full Job Description
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast. ZoomInfo is seeking a Senior Data Analyst to drive our customer insights and competitive intelligence strategy, leading analyses that shape how we evolve our data products to meet customer needs and maintain market leadership. In this role, you'll become the expert on customer experience with our data product and ZoomInfo's competitive landscape. You'll design rigorous analyses (understanding complex problems, forming hypotheses, testing with data, and delivering well-backed recommendations) that translate customer feedback, market trends, and competitive movements into strategic priorities. This isn't about building dashboards or SQL reports. This is about strategic analysis that drives decision-making and ensures our data products continuously evolve to power GTM and agentic workflows for sales and marketing professionals. As a trusted advisor to Product, Engineering, and Data Leadership, you'll progressively own more of the customer insights strategy and lead larger strategic initiatives. This is a role with a significant growth runway for someone who wants to become the go-to expert on customer-driven data strategy and competitive positioning. Who You Are Strategic Thinker with Analytical Depth: You understand how to translate customer data and market intelligence into actionable strategy. You've worked with customer analytics, product intelligence, or competitive analysis. Maybe you've shaped product strategy, identified market opportunities, or driven data-driven prioritization. You don't just execute—you have informed opinions on what matters, and you're comfortable saying "here's what we should do and why" based on your
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