Mama Money
fintech
SeniorDataAnalyst
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Data Analyst at Mama Money. Skills: deep analysis, experimentation, decision support, A/B tests, cohort analysis, funnel analysis, retention analysis, SQL, dbt, Tableau, Python. Design, run, and analyse A tests and other experiments across the customer from acquisition and conversion through to retention and reactivation. Build cohort, funnel, and retention analyses that uncover what's driving customer behaviour and where the biggest opportunities sit”
What You'll Achieve.
turn complex behavioural and transactional data into clear, actionable insight; uncover what's driving customer behaviour and where the biggest opportunities sit; deliver clear, actionable insight; deliver clear recommendations; give teams the data they need, when they need it; shape and deliver on the data roadmap; help define what "good" looks like; create lasting change
Industry & Context.
Translate ambiguous business questions into structured analytical problems; solving problems; doing the hard things; thinking smartly
What They're Looking For.
Must Have
Advanced SQL, experimentation experience where you’ve designed and analysed A tests, understand statistical significance, sample sizing, and common experimentation pitfalls, Cohort and behavioural analysis: you’re comfortable building retention curves, funnel analyses, LTV models, and segmentation, Python or R for analysis (Pandas, statsmodels, scikit-learn or equivalent), Storytelling: you can take a messy question and come back with a clear, honest, decision-ready answer, Stakeholder skills: comfortable working across Product, Engineering, and Operations
Nice to Have
Tableau (preferred), fintech, e-commerce, SaaS, or another high-volume consumer business
What You'll Do.
and analyse A tests and other experiments across the customer from acquisition and conversion through to retention and reactivation
and retention analyses that uncover what's driving customer behaviour and where the biggest opportunities sit
Lead deep-dive investigations into commercial performance
and product engagement
Translate ambiguous business questions into structured analytical problems
and the answers into clear recommendations
Build and maintain self-service dashboards and reports that give teams the data they need
Develop a deep understanding of customer acquisition
commercial performance
and user experience metrics
Partner with Data Engineers on data quality
and pipeline reliability
also flagging gaps and helping define what "good" looks like
Support Customer Success
and Compliance teams with ad hoc analysis and reporting
Help create and enforce policies around data governance
Identify opportunities to improve how we collect
and surface data across the business
Stay close to the customer journey and be curious about how people experience our product and what the data says about it
Champion experimentation as a core part of how we make decisions
How You'll Work.
Team & Collaboration
work closely with Product, Engineering, Marketing, and Customer Success teams; Work alongside the Product and Development teams; Partner with Data Engineers; Support Customer Success, Commercial, Marketing, and Compliance teams; comfortable working across Product, Engineering, and Operations; collaborating across teams
Communication Scope
Present findings to senior stakeholders in a way that's clear, honest, and decision-ready; not just charts, but conclusions; Storytelling: you can take a messy question and come back with a clear, honest, decision-ready answer; Stakeholder skills: comfortable working across Product, Engineering, and Operations
Process & Methodology
Agile delivery
Full Job Description
## Description Who we are: Mama Money is a growth-stage fintech on a mission to improve the financial lives of migrants and underserved communities across Africa and beyond. What started in 2015 as a cross-border payments service has grown into a multi-product financial platform. We give people the tools to send, save, and manage money — on their own terms, at a socially fair price. Mama HQ is in beautiful Cape Town, South Africa. We're 153 people strong (and counting), representing 19 countries across Africa, Asia, the UK, and Europe. From remittances to a growing range of financial products, everything we build is in service of people who deserve better. Our culture reflects that same commitment. We look after our team the way we want them to look after our customers. "Just be lekker!" means we trust our talented, diverse people to do what's right and make it happen — simply and with heart. We've earned a few accolades, built lasting partnerships, and grown our reach in ways we're proud of. We've had good times and tough times, but our focus has never shifted. People over profit, always. We’re looking for a Senior Data Analyst to join our Data team and become the go-to person for deep analysis, experimentation, and decision support across the business. You’ll work closely with Product, Engineering, Marketing, and Customer Success teams to turn complex behavioural and transactional data into clear, actionable insight. ## As our Senior Data Analyst you will Design, run, and analyse A/B tests and other experiments across the customer lifecycle; from acquisition and conversion through to retention and reactivation. Build cohort, funnel, and retention analyses that uncover what's driving customer behaviour and where the biggest opportunities sit. Lead deep-dive investigations into commercial performance, customer churn, fraud patterns, and product engagement. Translate ambiguous business questions into structured analytical problems, and the answers into clear recomme
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