Satori Analytics

telephony

SeniorCVMManager

€55–85k ~AI est. Athens, Attica, Greece FULL TIME Remote Friendly
Market Sentiment
HIGH DEMAND

Neural analysis suggests this role is
optimal for Senior candidates.

The Brief

“Senior CVM Manager at Satori Analytics. Skills: Customer lifecycle management, Data analytics, Commercial strategy. Own end-to-end below-the-line campaign activity. Drive ARPU uplift through precision targeting”

What You'll Achieve.

Drive ARPU uplift; Improve customer retention (NPS); Measurable business outcomes

Industry & Context.

telephony
Problems you'll solve

Analytical skills; Commercial thinking; Problem-solving skills

What They're Looking For.

Must Have

5+ years of experience in CVM, CRM, Analytics, Ability to work with large datasets, Degree in quantitative/analytical field or equivalent experience, Very good command of English

Nice to Have

IBM SPSS Modeller proficiency, Familiarity with PEGA or similar campaign management platforms, Experience with SQL or other data querying tools

What You'll Do.

Own end-to-end below-the-line campaign activity

Drive ARPU uplift through precision targeting

Perform rigorous analysis

Conduct continuous optimisation

and execute targeted campaigns

Manage full campaign lifecycle

Perform deep-dive analysis on datasets

Build and apply statistical models

Monitor campaign performance

Refine tactics to improve effectiveness

Develop and evolve customer segmentation strategies

Deliver executive presentations

Translate customer insights into recommendations

How You'll Work.

Team & Collaboration

Collaborate with Product teams; Collaborate with Analytics teams; Collaborate with Sales teams; Collaborate with Finance teams; Collaborate with CRM teams; Cross-functional alignment

Communication Scope

Presenting to audiences

Process & Methodology

Manage multiple workstreams

Full Job Description

**Are you passionate about AI?** 🤖 At Satori Analytics, we aim to change the world one algorithm at a time by bringing clarity to global brands through Data & AI. From cloud-based ecosystems for fintech to predictive models for airlines, our cutting-edge solutions cover the entire data lifecycle—from ingestion to AI applications. As a fast-growing scale-up, our team of 100+ tech specialists—including Data Engineers, Data Scientists, and more—delivers innovative analytics solutions across industries like FMCG, retail, manufacturing and FSI. Join us as we lead the data revolution in South-Eastern Europe and beyond! We are recruiting on behalf of a major telephony enterprise a Senior CVM Manager to join its Enterprise Mobile team — a high-impact role sitting at the intersection of data analytics, commercial strategy, and customer lifecycle management. You will own end-to-end below-the-line campaign activity across the enterprise mobile base, driving ARPU uplift through precision targeting, rigorous analysis, and continuous optimisation. This is a senior individual-contributor role that demands both deep analytical capability and sharp commercial instinct. You will work across tightly coupled systems — SPSS Modeller, PEGA, and large multi-dimensional datasets — and be expected to translate complex data landscapes into clear audience strategies and measurable business outcomes. You will be joining one of the most analytically sophisticated CVM functions in the Greek telecoms market, working on a customer base that is large, complex, and commercially significant. The role offers genuine ownership — you will design campaigns, drive the analysis, and see the direct revenue impact of your decisions. If you thrive on complexity, move fast, and want your analytical work to have clear commercial teeth, this is the role for you. **What Your Day Might Look Like:** * Design, develop, and execute proactive, below-the-line targeted campaigns — covering migration, renewal, upsell, a

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