Amazon.com Services LLC
Supply Chain/Transportation Management, Risk Family, transportation and logistics
SeniorCustomsLead
“Senior Customs Lead at Amazon.com Services LLC. Skills: Customs operations, Trade facilitation, Client onboarding, Regulatory compliance. Lead customer onboarding. Develop import strategies”
What You'll Achieve.
Time to activation; Documentation readiness; Customs clearance success rates
Industry & Context.
What They're Looking For.
Must Have
Bachelor's degree or equivalent, 4+ years customs operations experience, 3+ years customer-facing trade experience, Knowledge of CBP regulations, Experience with HS classification, Knowledge of customs documentation, Experience coordinating with authorities, Experience developing operational processes
Nice to Have
Licensed customs broker, Experience in customer implementations, Experience analyzing metrics, Experience collaborating cross-functionally, Certified Customs Specialist designation, 6+ years customs brokerage experience, Experience with customs software, Experience training clients, Knowledge of international trade agreements, Experience with multiple trade lanes, Knowledge of customs bond requirements
What You'll Do.
Lead customer onboarding
Develop import strategies
Create onboarding workflows
Refine onboarding documentation
Track onboarding KPIs
Analyze onboarding metrics
How You'll Work.
Team & Collaboration
Sales, operations, compliance teams; Customs brokers; Freight forwarders; Trade compliance specialists
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