Amazon Web Services Hungary Kft.
Technology
SeniorCustomerSuccessSpecialistGenAI
“Senior Customer Success Specialist - GenAI at Amazon Web Services Hungary Kft.. Skills: Gen AI, Business transformation, Customer success, AI adoption. Design business execution transformation strategies. Lead business execution transformation strategies”
What You'll Achieve.
Drive measurable business value; Productivity gains; Cost reduction; Decision quality improvement
Industry & Context.
Root cause analysis
What They're Looking For.
Must Have
10+ years customer-facing roles, 15+ years business transformation programs, Developing scaling customer success programs, Deep expertise enterprise business execution, L300+ understanding Amazon Quick, L300+ understanding AWS Gen AI, Experience leading enterprise change management, Executive presence C-suite influence
Nice to Have
5+ years business operations transformation, Deep understanding AI/ML capabilities, Synthesize complex customer insights, Hands-on Amazon Quick experience, Hands-on AWS AI/ML services, Understanding enterprise data architectures, PMP, SCRUM, Agile, or SAFe certification, Experience designing large-scale change management, Experience building partner ecosystems, Published thought leadership
What You'll Do.
Design business execution transformation strategies
Lead business execution transformation strategies
Address process redesign
Address organizational capabilities
Address change management
Address value realization
Build repeatable transformation methodologies
Build maturity models
Build assessment frameworks
Synthesize learnings customer engagements
Inform AWS product roadmap
Co-develop transformation offerings
Support partner-led organization
Create enablement programs
Scale customer success delivery
Monitor customer transformation health
Address adoption barriers
Drive measurable business value
Develop point-of-view content
Develop maturity models
Develop best practices
Establish AWS intellectual leadership
Influence Amazon Quick product roadmap
Represent AWS industry forums
Represent AWS executive events
How You'll Work.
Team & Collaboration
Cross-functional teams; Strategic consulting partners; Partner ecosystem
Communication Scope
Executive presentations; Business strategy; Operational transformation
Process & Methodology
Agile, Scrum, SAFe
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