SeniorCustomerSuccessManager-USEast[IC3]

Who we are Everything is changing in how software gets built, and Sourcegraph is at the center of that transformation. With Code Search, Deep Search, and MCP, Sourcegraph is the world’s most powerful code intelligence platform that developers and agents rely on to navigate, understand, and operate on massive, complex codebases with speed and confidence. Teams at companies like Stripe, Uber, and Dropbox rely on Sourcegraph to ship faster and with higher quality. We’re backed by a16z, Sequoia, and Redpoint, and proud to operate as a globally distributed team that values high agency, direct communication, and a deep love for developers and their craft. If you want to contribute to infrastructure that empowers millions of developers to do their best work - join us. Hours the title matters less than the experience) Prior experience in a technical SaaS environment Demonstrated comfort presenting to customers or technical audiences Strong communication, prioritization, and stakeholder management skills Nice to have: Background in developer tooling, observability, infrastructure, or adjacent technical products Experience working with a large, varied book of business CS, engineering, or technical undergraduate background Level 📊 This job is an IC3. You can read more about our job leveling philosophy in our Handbook. Compensation 💸 We pay you an above-average salary because we want to hire the best people who are fully focused on helping Sourcegraph succeed, not worried about paying bills. As an open and transparent company that values competitive compensation, our compensation ranges are visible to every single Sourcegraph teammate. Your salary is determined by your pay band for the IC3 job level. For determining pay bands, we use a number of market and data-driven salary sources, along with your location zone, and target the high-end of the range to ensure we’re always paying above market regardless of where you live in the world. Both U. S. and international locations ar