Aufinity
FinTech
(Senior)CustomerSuccessManagerSpain
“(Senior) Customer Success Manager Spain at Aufinity. Skills: Stakeholder management, Project management, Client relationship management. Serve as primary liaison for Italian customer portfolio. Drive end-to-end implementation of payment platform”
What You'll Achieve.
Flawless rollout of payment platform; Seamless product adoption; Demonstrate long-term strategic value
Industry & Context.
Risk mitigation; Resolve bottlenecks cross-functionally
Willingness to travel, On-site training
What They're Looking For.
Must Have
Minimum 5 years of digital multi-project management, Proven track record of complex software implementations, Executive presence that allows you to confidently manage, navigate, and negotiate at C-level, Advanced background in FinTech, digital payment solutions, or the automotive SaaS environment, Structured working style with the ability to orchestrate multiple enterprise-level projects simultaneously under pressure, Native or bilingual Italian language skills, Business-fluent English, Willingness to travel
What You'll Do.
Serve as primary liaison for Italian customer portfolio
Drive end-to-end implementation of payment platform
Identify onboarding bottlenecks and resolve them
Lead education sessions for product adoption
Upgrade existing clients to advanced feature sets
Translate customer feedback into project requirements
How You'll Work.
Communication Scope
High-level liaison; Align C-level expectations; Negotiate at C-level
Process & Methodology
End-to-end project management, Rigorous project tracking, Orchestrate multiple enterprise-level projects
Applying for this (Senior) Customer Success Manager Spain role?
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