LinkedIn

Internet

SeniorCustomerSuccessManager,SalesSolutions(9mFTC)

A$145–205k ~AI est. Sydney, New South Wales, Australia FULL TIME Remote Friendly
The Brief

“Senior Customer Success Manager, Sales Solutions (9m FTC) at LinkedIn. Skills: Customer Success, Sales Solutions, Client Engagement, Product Adoption. Become trusted client partner. Maximize investment benefits”

What You'll Achieve.

Maximize benefits of investment; Reduce customer attrition; Drive customer success; Drive customer retention; Improve client utilization

Industry & Context.

Internet
Problems you'll solve

Problem solving

What They're Looking For.

Must Have

8+ years experience customer success, 8+ years experience sales, 8+ years experience account management, 8+ years experience consulting

Nice to Have

Communication skills, High attention to detail, Excellent organisation skills, Project management skills, Time management skills, Ability to present large audiences, Software pre-sales experience, Technology pre-sales experience, Solution sales experience, Sales effectiveness experience, Ambitious and driven, Teamwork mentality, Willingness to assist, Microsoft Office capabilities, Bachelors degree business, Bachelors degree related field, Experience developing pitches, Experience delivering pitches, Experience delivering trainings, Experience delivering webinars

What You'll Do.

Become trusted client partner

Maximize investment benefits

Reduce customer attrition

Formulate creative programs

Run creative programs

Learn LinkedIn business

Learn Sales Navigator

Learn associated tools

Build LinkedIn narrative

Present LinkedIn narrative

Leverage data and insights

Partner with sales team

Drive customer success

Drive customer retention

Understand LinkedIn vision

Articulate LinkedIn vision

Educate clients on value

Provide product features review

Provide metrics review

Encourage client resource utilization

Increase Sales Navigator utilization

Increase platform utilization

Formulate scalable projects

Run scalable projects

Proactively contact clients

Improve low usage clients

Deliver training sessions

Provide industry benchmarking

Provide best practices

Utilize data for insights

Drive client engagement

How You'll Work.

Team & Collaboration

Internal sales teams; LinkedIn colleagues

Communication Scope

Presentations; Webinars; Training sessions

Process & Methodology

Project management

Free ATS check

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