SeniorCustomerSuccessEngineer

Intrinsic is an AI robotics group at Google aiming to reimagine the potential of industrial robotics. Our team believes that advances in AI, perception and simulation will redefine what’s possible for industrial robotics in the near future – with software and data at the core. Our mission is to make industrial robotics intelligent, accessible, and usable for millions more businesses, entrepreneurs, and developers. We are a dynamic team of engineers, roboticists, designers, and technologists who are passionate about unlocking the creative and economic potential of industrial robotics. Role As a Senior Customer Success Engineer, you will partner closely with our customers to drive the end-to-end delivery of complex robotic automation systems. You will lead high-impact initiatives across the APAC region, from architecting technical solutions to delivering first-of-a-kind production deployments and managing long-term lifecycle success. By enabling users to fully leverage Intrinsic’s product suite, you will accelerate the strategic adoption of next-generation industrial automation in diverse and challenging production environments. How your work moves the mission forward Partner closely with our customers and other Intrinsic team members to progress engagements against our shared goals. Conceptualize new industrial robotic automation solutions and scope the path to deliver them into production. Contribute to projects directly by designing, implementing, testing, and maintaining high-quality software based on Intrinsic's product. Or enable our customers to progress them more independently, by guiding them to apply Intrinsic’s product effectively. Ensure clarity and alignment around outcomes you own. Owning communication across internal and external stakeholders, with technical and non-technical backgrounds. Be a bridge to the wider Intrinsic team to shape our product roadmap and address customer feedback. Skills you will need to be successful Bachelor’s degree in Robotics