Servicios Amazon Web Services Chile Limitada
Technology
SeniorCustomerSolutionsMgr,CSMSOLA
“Senior Customer Solutions Mgr, CSM SOLA at Servicios Amazon Web Services Chile Limitada. Skills: Customer success, Cloud adoption, Program management. Partner with leadership to develop roadmaps. Translate initiatives into actions”
What You'll Achieve.
Deliver measurable business outcomes; Ensure sustainable operational success; Align with customer business milestones; Prepare customers for successful cloud adoption; Achieve operational excellence
Industry & Context.
Identify and solve customer challenges
What They're Looking For.
Must Have
5+ years leading technical programs, 2+ years customer-facing work, Bachelor's degree in science, technology, engineering, math, business or equivalent, Experience leading transformation project teams, Experience in English-language communication skills
Nice to Have
PMP certification, SCRUM/Agile certification, SAFe certification, Experience implementing cloud services, Migrations and modernization projects experience
What You'll Do.
Partner with leadership to develop roadmaps
Translate initiatives into actions
Orchestrate collaboration across teams
Plan workload migrations
Execute cloud transformations
Design education programs
Deliver governance frameworks
Lead executive briefing sessions
Manage program cadence
Establish reporting mechanisms
Track progress against metrics
Ensure stakeholder alignment
Identify customer challenges
Solve customer challenges
Leverage AWS services
Advocate for customer needs
How You'll Work.
Team & Collaboration
Sales teams; Support teams; Solutions Architecture teams; Customer teams; Product teams; Engineering teams
Communication Scope
English-language communication; Executive briefing
Process & Methodology
Program management, Roadmap planning
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