Amazon Web Services, Inc.
Solutions Architect, Tech, Customer Solutions Mgr, Cloud Computing
SeniorCustomerSolutionsManager,StrategicAccounts
“Senior Customer Solutions Manager, Strategic Accounts at Amazon Web Services, Inc.. Skills: Customer Success, Cloud Transformation, Account Management. Guide customers along multi-year journey to cloud. Ensure AWS teams work together effectively”
What You'll Achieve.
Realizing customer benefits; Successful program completion
Industry & Context.
Problem solving abilities; Solve customer challenges
25-35% travel
What They're Looking For.
Must Have
5+ years leading large-scale technical programs, 2+ years customer-facing work, Bachelor's degree in science, technology, engineering, math, business or equivalent, Experience leading technical and non-technical transformation project teams
Nice to Have
PMP certification, SCRUM/Agile certification, SAFe certification, Experience implementing cloud services including migrations and modernization projects
What You'll Do.
Guide customers along multi-year journey to cloud
Ensure AWS teams work together effectively
Deliver outcomes for the customer
Translate strategic initiatives into executable actions
Work backwards from customer milestones
Manage cadence by leading reporting and tracking
Execute education plans
Align roadmaps to business outcomes
Support go-live events and transitions
Solve customer challenges through new ideas
Evangelize AWS services
Influence customers for adopting services
Manage customer migration to AWS
How You'll Work.
Team & Collaboration
Interface with customer and AWS leadership; Drive collaboration between account groups; Collaborate with product/engineering teams; Collaborate with customer teams
Communication Scope
Executive communication; Project team communication
Process & Methodology
Program completion, Transformation project teams
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