Collibra
SeniorCustomerEngineer
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optimal for Senior candidates.
“Senior Customer Engineer at Collibra. Skills: Technical expertise, Customer engagement, Sales support. Provide technical expertise. Map solutions to value”
What You'll Achieve.
Explain platform value; Conduct product demonstrations; Present solutions aligned to value; Set up integrations; Configure integrations; Troubleshoot integrations
Industry & Context.
Troubleshooting complex software
20% travel
What They're Looking For.
Must Have
2+ years Customer Engineering, 2+ years Solutions Engineering, 2+ years technical customer facing role, 4+ years data ecosystem experience, Hands-on configuring enterprise software, Hands-on integrating enterprise software, Hands-on troubleshooting enterprise software
Nice to Have
Collibra certifications
What You'll Do.
Provide technical expertise
Map solutions to value
Advise technical stakeholders
Support customer adoption
Support value realization
Create lab environments
Maintain lab environments
Give product feedback
Share field observations
Share customer insights
How You'll Work.
Team & Collaboration
Partner with Customer Engineers; Collaborate cross-functionally; Collaborate across geographies; Collaborate with Product team; Collaborate with sales teams; Collaborate with engineering teams
Communication Scope
Explain technical concepts; Present expertise
Full Job Description
Joining Collibra’s Customer Engineering team We’re shaping the way some of the largest organizations in the world manage data by helping customers connect the right data and insights for all Data Citizens. We are building a team of exceptional people to help us deliver on that promise. As a Senior Customer Engineer, you are the guiding force behind bringing Collibra's product and vision to customers and prospects. Senior Customer Engineers establish knowledgeable and trusted relationships from day one and serve as thoughtful technical advisors. As a Senior Customer Engineer at Collibra, within the Global Specialist team, you will partner closely with other Customer Engineers to provide deep technical expertise throughout the entire customer journey, both pre- and post-sale. You will fill an essential and highly respected role in the sales organization at Collibra, collaborating and building relationships cross-functionally and across geographies for the larger team’s success. This is remote role based in USA. Senior Customer Engineers at Collibra are responsible for Providing timely technical expertise on Collibra's products to customers, prospects, partners, and internal teams. Mapping solutions to value across large and dynamic customers, bridging both business and technical requirements. Advising and supporting customers’ technical stakeholders to accelerate Collibra adoption and value realization. Creating and maintaining lab environments and playbooks for successful technical demonstrations and evaluations by peers and partners. Collaborating with the Product team by giving early product feedback and sharing field observations and customer insights to enhance competitive advantage. You have 2+ years in a Customer Engineering, Solutions Engineering, or technical customer facing role supporting enterprise software, with 4+ years total experience in the data ecosystem. A good understanding of two or more of the following disciplines: data governance, data catalogs
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