Databricks
data and AI
SeniorCustomerEnablementProgramManager
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“Senior Customer Enablement Program Manager at Databricks. Skills: program management, AI, data science, enterprise technologies, stakeholder engagement, building new learning programs, scaling impact, data-driven reporting. design and launch new learning experiences that expand how Databricks enablement upskills and activates users globally. own the strategy and execution of new scaled user learning programs, from pilot to global scale”
What You'll Achieve.
expand how Databricks enablement upskills and activates users globally; own the strategy and execution of new scaled user learning programs, from pilot to global scale; scale impact; drive adoption across GTM teams; turning the platform into a world-class entry point for Learner growth and User adoption globally; Track program performance and drive accountability through data-driven reporting and actionable insights
Industry & Context.
see ambiguity as an opportunity; navigate ambiguity
What They're Looking For.
Must Have
6+ years of technical program management and stakeholder management experience in an enterprise technology company, Experience designing and launching new programs or pilots from zero to one, Ability to develop compelling stories based on data and motivate stakeholders and leaders to action, Experience creating scalable and simple processes and resources that are adopted by cross-functional teams, Experience working in or with product and go-to-market teams, such as professional services, customer success, marketing, sales
Nice to Have
Experience in Big Data, AI, data science, or equivalent enterprise technologies preferred, understanding of enablement programs and training methodologies
What You'll Do.
design and launch new learning experiences that expand how Databricks enablement upskills and activates users globally
own the strategy and execution of new scaled user learning programs
from pilot to global scale
bring an AI-first mindset to how learning is designed and delivered
and intelligent tooling to scale impact
build compelling enablement experiences and drive adoption across GTM teams
Build and launch new learning programs end-to-end in close partnership with teams across Learning & Enablement
Regional Business and GTM - Marketing
Sales and Field Engineering
Design and scale innovative learning programs within Databricks Free Edition
turning the platform into a world-class entry point for Learner growth and User adoption globally
Define learning initiatives for emerging technical audiences
such as App Developers and Database Admins
in close partnership with Product
and Regional Program Managers to design
and scale learning programs globally
Track program performance and drive accountability through data-driven reporting and actionable insights
How You'll Work.
Team & Collaboration
work across departments and regions; Build and launch new learning programs end-to-end in close partnership with with teams across Learning & Enablement, Operations, Regional Business and GTM - Marketing, Sales and Field Engineering; Define learning initiatives for emerging technical audiences, such as App Developers and Database Admins, in close partnership with Product, Content Development, and Regional Program Managers; work with product and go-to-market teams; work with cross-functional teams
Communication Scope
communications and presentation skills
Process & Methodology
technical program management, program management, design and launch new programs or pilots from zero to one, strategy and execution of new scaled user learning programs, pilot to global scale
Full Job Description
CSQ427R4 Senior Customer Enablement Program Manager, New Learning Experiences As a Senior Program Manager within the Global Scaled User Enablement Practice, you will have the unique opportunity to design and launch new learning experiences that expand how Databricks enablement upskills and activates users globally. You will report to the Global Scaled User Enablement Practice Leader and will own the strategy and execution of new scaled user learning programs, from pilot to global scale. You will bring an AI-first mindset to how learning is designed and delivered. Leveraging data, automation, and intelligent tooling to scale impact, while never losing sight of the human experience at the center of every program. You will leverage your expertise in program management, AI & data science, or equivalent enterprise technologies and stakeholder engagement to build compelling enablement experiences and drive adoption across GTM teams. This is an exciting opportunity for a motivated and innovative entrepreneur with a passion for building new learning programs from the ground up and working across departments and regions. The impact you will have: Build and launch new learning programs end-to-end in close partnership with with teams across Learning & Enablement, Operations, Regional Business and GTM - Marketing, Sales and Field Engineering Design and scale innovative learning programs within Databricks Free Edition, turning the platform into a world-class entry point for Learner growth and User adoption globally Define learning initiatives for emerging technical audiences, such as App Developers and Database Admins, in close partnership with Product, Content Development, and Regional Program Managers to design, pilot, and scale learning programs globally Track program performance and drive accountability through data-driven reporting and actionable insights What we look for: 6+ years of technical program management and stakeholder management experience in an enterprise techno
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