Deliveroo
Advertising
SeniorCRMExecutive
“Senior CRM Executive at Deliveroo. Skills: CRM, Campaign execution, Data analysis. Initiate, execute, proof and send targeted campaigns across customer segments. Support the Head of Global CRM Manager with the Advertising CRM strategy”
What You'll Achieve.
Expand our subscriber base; Delighting customers with personalised best-in-class experiences; Leveraging AI to drive velocity of execution; Support our advertising proposition globally; Deliver Advertising Team’s objectives effectively
Industry & Context.
Analyse and track key segments for future growth; Pulling, manipulating and interpreting data; Drive test & learn strategies to optimise; Pulling out the most interesting lessons and using these to guide your future ideas
What They're Looking For.
Must Have
Bachelor's Degree or relevant experience, A minimum of 2-3 years CRM experience, Highly computer literate, CRM deployment experience, HTML familiarity (ability to understand where changes need to be made)
Nice to Have
Marketing or Business degree, Braze experience, SQL a bonus, Looker experience
What You'll Do.
proof and send targeted campaigns across customer segments
Support the Head of Global CRM Manager with the Advertising CRM strategy
Analyse and track key segments for future growth and commercial planning
Ensure Advertising Team’s objectives are prioritised and delivered effectively within Global Marketing Calendars
Coordinate and be responsible for BAU calendar management
Create engaging and dynamic end-to-end delivery of emails
deploy and own local experiments to develop CRM best practices
manipulating and interpreting data
Drive test & learn strategies to optimise email templates
channel content and customer initiatives
Conduct post campaign reporting
How You'll Work.
Team & Collaboration
Collaborate across the business; Work closely with Marketing, Commercial and the Advertising Org; Collaborate with local CRM Managers, Advertising Team, Marketing Team and other stakeholders; Proactively communicate with stakeholders
Communication Scope
Proactively communicate with stakeholders
Process & Methodology
Manage workloads & deadlines efficiently
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