Figma
SaaS
SeniorCredit&CollectionsAnalyst
“Senior Credit & Collections Analyst at Figma. Skills: Credit & Collections operations, AR KPI improvement, cash flow outcomes, automation and AI implementation in AR. Own end-to-end collections operations for an assigned book of business. aging management”
What You'll Achieve.
drive cash flow outcomes; support a clean monthly close; Monitor and drive improvement in AR KPIs (DSO, ADD, CEI, % current, bad debt); ensuring AR-related activities land accurately and on time
Industry & Context.
analytical skills; data analysis; resolve billing and payment issues
attend in person onboarding
What They're Looking For.
Must Have
5+ years of experience in AR / Collections in a SaaS or high-growth environment, understanding of Quote-to-Cash processes, hands-on experience with NetSuite, Stripe, Tesorio, or similar tools, Proven experience improving collections performance and driving cash flow outcomes, experience supporting month-end / quarter-end close, analytical skills with proficiency in Excel and data analysis, Ability to operate independently and prioritize effectively in a fast-paced environment
Nice to Have
Experience managing or mentoring offshore resources, implementing or optimizing AR tools and automation, Sales tax, billing operations, or revenue recognition exposure
What You'll Do.
Own end-to-end collections operations for an assigned book of business
Monitor and drive improvement in AR KPIs
Support month-end and quarter-end close
ensuring AR-related activities land accurately and on time
Manage and improve cash application
and write-off processes
Identify and implement automation and AI opportunities across the AR stack
Prepare reporting and provide insights to leadership on AR performance and cash flow trends
How You'll Work.
Team & Collaboration
Partner closely with Revenue, Sales, Finance, and an offshore collections team to drive cash flow outcomes; Partner with Revenue, Sales, CS, and Finance to resolve billing and payment issues; Direct and mentor offshore collectors
Applying for this Senior Credit & Collections Analyst role?
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