Binance
Operations
SeniorCreatorEcosystemManager
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Creator Ecosystem Manager at Binance. Skills: trust & safety, content moderation, platform governance, crypto, blockchain, Web3, moderation teams, vendor relationships, policy-writing, decision-making, data-driven, dashboards, SQL, operational metrics, English fluency. Design, maintain, and iterate on platform content policies and community guidelines. Define moderation standards for crypto-specific content risk: scams, market manipulation, misinformation, harmful financial advice”
Industry & Context.
policy-writing and decision-making skills under ambiguity; calm, decisive under pressure
What They're Looking For.
Must Have
5–8+ years in trust & safety, content moderation, or platform governance at a major internet/social platform, Deep understanding of crypto, blockchain, and Web3 — able to identify crypto-native risks and bad actors, Experience managing moderation teams and vendor relationships at scale, policy-writing and decision-making skills under ambiguity, Data-driven; comfortable with dashboards, SQL, and operational metrics, Fluent English (verbal & written); calm, decisive under pressure
What You'll Do.
and iterate on platform content policies and community guidelines
Define moderation standards for crypto-specific content risk: scams
harmful financial advice
Drive policy enforcement frameworks — balancing automation with AI review
Oversee day-to-day moderation operations
including internal teams and outsourced vendors
Optimize moderation workflows and quality assurance processes
Partner with Product and Engineering to improve AI moderation tools
and reporting systems
Monitor emerging threats and abuse patterns across the platform
Lead incident response for high-severity content violations and crisis scenarios
Develop escalation protocols and cross-team coordination mechanisms
and Policy teams to align governance with global regulatory requirements
Partner with Creator Ops to educate and communicate policy changes to the creator community
Represent Binance Square's governance philosophy to internal and external stakeholders
Define and track governance KPIs: moderation accuracy
ecosystem health trends
Produce regular transparency reports and insights for leadership
How You'll Work.
Team & Collaboration
Partner with Product and Engineering; Work with Legal, Compliance, and Policy teams; Partner with Creator Ops; cross-team coordination mechanisms
Communication Scope
Fluent English (verbal & written)
Full Job Description
## Description Binance is a leading global blockchain ecosystem behind the world’s largest cryptocurrency exchange by trading volume and registered users. We are trusted by 300+ million people in 100+ countries for our industry-leading security, user fund transparency, trading engine speed, deep liquidity, and an unmatched portfolio of digital-asset products. Binance offerings range from trading and finance to education, research, payments, institutional services, Web3 features, and more. We leverage the power of digital assets and blockchain to build an inclusive financial ecosystem to advance the freedom of money and improve financial access for people around the world. ## Job Description Governance & Policy Design, maintain, and iterate on platform content policies and community guidelines. Define moderation standards for crypto-specific content risk: scams, market manipulation, misinformation, harmful financial advice. Drive policy enforcement frameworks — balancing automation with AI review. Moderation Operations Oversee day-to-day moderation operations, including internal teams and outsourced vendors. Optimize moderation workflows and quality assurance processes. Partner with Product and Engineering to improve AI moderation tools, AI classifiers, and reporting systems. Ecosystem Risk Management Monitor emerging threats and abuse patterns across the platform. Lead incident response for high-severity content violations and crisis scenarios. Develop escalation protocols and cross-team coordination mechanisms. Work with Legal, Compliance, and Policy teams to align governance with global regulatory requirements. Partner with Creator Ops to educate and communicate policy changes to the creator community. Represent Binance Square's governance philosophy to internal and external stakeholders. Data & Reporting Define and track governance KPIs: moderation accuracy, turnaround time, user appeals, ecosystem health trends. Produce regular transparency reports and insights
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