Hitachi Solutions
Tech / AI / Software
SeniorContentDesignerContractor
“Senior Content Designer Contractor at Hitachi Solutions. Skills: content design. delivering agreed content design outcomes within the scope of each project. Designing clear, accessible and user-centred content across digital products and services”
What You'll Achieve.
delivering agreed content design outcomes
Industry & Context.
simplify complex information, policy, and processes
What They're Looking For.
Must Have
experience delivering content design on complex digital or organisational change programmes, Proven ability to design content for end-to-end services in environments with multiple stakeholders, constraints, and dependencies, Experience working across Discovery, Alpha, Beta, and Live phases in agile delivery contexts, writing, editing, and information structuring skills with a focus on clarity, accessibility, and usability, Practical experience using research, data, and evidence to inform content decisions and test language with users, Experience facilitating focused, outcome-driven sessions that help organisations simplify complex policy or technical content, experience applying the GDS Service Standard and content design principles, including GOV. UK style guidance, within delivery teams, Confidence working closely with designers, researchers, engineers, product managers, and senior business stakeholders
What You'll Do.
delivering agreed content design outcomes within the scope of each project
accessible and user-centred content across digital products and services
Structuring and organising information so users can easily understand it and complete tasks
Prototyping content within user journeys and interface flows to test language and interactions in context
and evidence to understand user needs
validate language choices
and improve content iteratively
Facilitating workshops and working sessions that help teams and stakeholders simplify complex information
Clearly communicating content decisions
and design rationale to technical and non-technical stakeholders
How You'll Work.
Team & Collaboration
Providing independent content design expertise within multidisciplinary delivery teams; Working alongside delivery teams while retaining responsibility for own outputs and deliverables; Confidence working closely with designers, researchers, engineers, product managers, and senior business stakeholders
Communication Scope
Clearly communicating content decisions, trade-offs, and design rationale to technical and non-technical stakeholders
Process & Methodology
Planning and delivering content design activities aligned to project goals, delivery milestones, and decision needs
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