Sprinto
Customer Experience
SeniorConsultant:TrustAssurance
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Consultant: Trust Assurance at Sprinto. Skills: GRC consulting, Managed services, AI-enabled services, Service practice building. Build delivery operating model. Create intake process”
What You'll Achieve.
Services revenue growth; Delivery cycle time improvement; Rework rate reduction; QA pass rate improvement; Customer satisfaction improvement; Utilization improvement; Gross margin improvement; Attach rate increase; Deal unblock impact; Retention uplift
Industry & Context.
Decision-making in ambiguity
What They're Looking For.
Must Have
3–6+ years GRC/security consulting, 3–6+ years audit/advisory, 3–6+ years building managed compliance programs, Experience building/scaling services practice, Experience building/scaling delivery org, Experience with enterprise customers, Experience with multi-stakeholder delivery, ISO 27001 domain mastery, SOC 2 domain mastery, Risk assessment experience, Privacy assessments (DPIA) hands-on, Comfort with FedRamp, Comfort with HITRUST, Comfort with NIST family, Comfort with regional regulations, Proficiency in building AI-enabled workflows, Ability to use AI tools, Ability to translate domain expertise, Operator strengths, Ability to productize services, Commercial ownership, Excellent written communication, Workshop leadership, Decision-making in ambiguity
Nice to Have
Prior leadership of multi-service GRC offerings, Experience in auditing GRC frameworks, Experience implementing GRC frameworks, ISO 27001 LA/LI certification, CISA certification, CISM certification, CISSP certification, PCI QSA certification
What You'll Do.
Build delivery operating model
Create intake process
Create scoping process
Create change control
Create reporting process
Build mapping libraries
Build workshop agendas
Build service-line pods
Deliver service lines
Perform risk assessment
Perform privacy assessments
Perform policy reviews
Conduct internal audits
Support audit readiness
Scale security assurance programs
Manage partner-led offerings
Manage vendor governance
Manage customer outcomes
Own commercial outcomes
Define service packaging
Define pricing models
Own capacity planning
Own delivery forecasting
Own predictable throughput
Attach services appropriately
Improve enterprise deal conversion
Improve enterprise deal retention
Create AI-assisted playbooks
Build structured input forms
Build structured checklists
Maintain internal library
Establish acceptance criteria
Establish review mechanisms
Build partner qualification standards
Build QA framework for third-party services
How You'll Work.
Team & Collaboration
Partner with Sales; Partner with SE; Partner with CS; Partner with Sales/SE/CS
Communication Scope
Written communication; Workshop leadership
Process & Methodology
Capacity planning, Delivery forecasting
Full Job Description
## Description Sprinto is an AI-native GRC platform that helps organisations manage risks, audits, vendor oversight, and continuous monitoring from a single connected platform. With a team of 350+ employees serving 3,000+ customers across 75+ countries, Sprinto combines scale with expertise to deliver trust and compliance. Backed by top-tier investors such as Accel, Elevation, and Blume Ventures, we’ve raised $31.8M in funding to fuel our mission. Trusted by leading organisations including Whatfix, Anaconda, Ultrahuman, WeWork, AI Foundation, and HackerRank, Sprinto supports 300+ integrations and 200+ global security standards, including SOC 2, ISO 27001, GDPR, HIPAA, and PCI-DSS.Founded in 2020 by second-time entrepreneurs Girish Redekar and Raghuveer Kancherla, Sprinto is recognised as a Leader on G2 in Compliance Automation and has been named a LinkedIn Top Startup multiple years in a row. Sprint with Sprinters: At Sprinto, your work has purpose — and your life has space. We are a workplace where you’re empowered to execute on your most ambitious ideas and deliver your best output in a fast-paced, innovative, and supportive environment. Joining Sprinto means you will never run alone; you will always have the freedom to take your shot and the support to go farther than you imagined The Role: Sprinto is building a Managed Services wing that will evolve from framework digitisation into a broader services portfolio, including implementation consulting, risk & privacy assessments, policy reviews, internal audits, and security assurance programs. This leader will build the function from the ground up with strong governance, repeatability, and commercial accountability. ## What you’ll do Build the function Create delivery operating model: intake, scoping, SOWs, QA, SLAs, change control, and reporting. Build reusable IP: templates, playbooks, mapping libraries, workshop agendas, and QA rubrics. Hire and lead a team of specialists; build service-line pods over time. D
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