SeniorConsultant,Productivity

Are you ready to make an impact? West Monroe is seeking a Senior Consultant to join our Operations Excellence Practice within our Productivity discipline. Our teams partner with clients to solve complex operational challenges—helping organizations redesign how work gets done by combining process optimization, workforce insights, and technology (including AI) to unlock measurable productivity gains. Unlike traditional process improvement roles, our consultants work at the intersection of strategy and execution, translating ambiguous business problems into actionable solutions that drive real financial and operational outcomes. What You’ll Do Solve complex operational problems in a client-facing environment Structure and lead analyses of current-state operations to identify inefficiencies across processes, workforce utilization, and performance management systems Translate business challenges into data-driven insights and actionable recommendations Work directly with client stakeholders to align on priorities, trade-offs, and implementation plans Drive process and workforce optimization initiatives Redesign business processes to improve throughput, reduce cost, and enhance quality Analyze labor models, workforce productivity, and capacity to identify optimization opportunities Develop quantified value cases (e.g., cost savings, cycle time reduction, capacity unlock) to support recommendations Enable AI and technology-driven productivity improvements Identify and prioritize opportunities to embed AI and automation into workflows Design future-state processes that incorporate AI augmentation, decision support, and workflow automation Partner with technical teams to translate business requirements into scalable solutions Deliver results and support implementation Support end-to-end project delivery, from diagnostic through execution Build tools, models, and dashboards (often in Excel or similar platforms) to track performance and outcomes Help drive adoption by working c