Press Ganey
healthcare
SeniorConsultant,EmployeeExperience
Neural analysis suggests this role is
optimal for Senior candidates.
“Senior Consultant, Employee Experience at Press Ganey. Skills: Employee experience, Workforce engagement, Healthcare consulting, Data analysis, Client relationship management. Deliver high-quality consulting engagements aligned to Press Ganey methodologies and quality standards. Lead and support engagement teams, providing guidance, coaching, and performance feedback”
What You'll Achieve.
Drive sustainable culture and performance transformation; Enable lasting culture transformation; Attract, retain, and develop the talent that drives long-term success; Guide positive, measurable change
Industry & Context.
Excellent analytical skills, including quantitative, qualitative, and conceptual analysis; Turn challenges into solutions
Ability to travel up to 75%
What They're Looking For.
Must Have
Bachelor’s degree from an accredited university, 10+ years of relevant experience in the healthcare industry, Experience in hospital‑based HR operations, including employee experience and workforce engagement initiatives, Demonstrated expertise in workforce engagement and employee experience data and methodology, Experience leading large-scale process improvement and implementation initiatives, Direct experience with healthcare consulting implementation strategies, project management experience, Excellent analytical skills, including quantitative, qualitative, and conceptual analysis, Exceptional written, verbal, and presentation skills with the ability to influence stakeholders at all levels, Ability to travel up to 75%
Nice to Have
Prior management or strategy consulting experience, Experience with patient experience improvement initiatives, Master’s degree, Educational background in business administration, health policy or administration, finance, or a clinical discipline (RN, MD, APP, PharmD)
What You'll Do.
Deliver high-quality consulting engagements aligned to Press Ganey methodologies and quality standards
Lead and support engagement teams
and performance feedback
Take ownership of project outcomes
ensuring adherence to engagement plans
Develop and deliver presentations
and insights that translate data into actionable strategies
Ensure consistent delivery quality across all employee experience and workforce-related consulting efforts
Support knowledge transfer and client capability-building through training and facilitation
Maintain utilization in line with established performance targets
Serve as a primary client contact for assigned workstreams and engagements
Build trusted advisor relationships with executive leaders and boards
Proactively identify client needs
and opportunities for expanded engagement
Collaborate with internal teams to align Press Ganey resources and solutions to client priorities
Contribute to internal innovation efforts related to consulting methodologies
How You'll Work.
Team & Collaboration
Lead and support engagement teams, providing guidance, coaching, and performance feedback; Collaborate with internal teams to align Press Ganey resources and solutions to client priorities; Work together, so we win together
Communication Scope
Exceptional written, verbal, and presentation skills; Ability to influence stakeholders at all levels
Process & Methodology
Project management experience, Adherence to engagement plans, timelines, and deliverables
Full Job Description
**Company Description** Press Ganey is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees. Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success. **Our Mission:** We empower organizations to deliver the best experiences. With industry expertise and technology, we turn data into insights that drive innovation and action. **Our Values:** To put Human Experience at the heart of organizations so every person can be seen and understood. * **Energize the customer relationship:** Our clients are our partners. We make their goals our own, working side by side to turn challenges into solutions. * **Success starts with me:** Personal ownership fuels collective success. We each play our part and empower our teammates to do the same. * **Commit to learning:** Every win is a springboard. Every hurdle is a lesson. We use each experience as an opportunity to grow. * **Da
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