Civiteq
Public services
SeniorConsultant-BusinessAnalyst
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“Senior Consultant - Business Analyst at Civiteq. Skills: Business Analysis, Digital Transformation, Stakeholder Management. Lead delivery across projects. Support delivery across projects”
Industry & Context.
Problem-solving abilities
Travel to client sites
What They're Looking For.
Must Have
5+ years experience, Business Analyst experience
Nice to Have
ERP experience, CRM experience
What You'll Do.
Lead delivery across projects
Support delivery across projects
Provide expert advice
Deliver practical solutions
Support change adoption
Build client relationships
Identify follow-on opportunities
Record time accurately
Contribute to business priorities
Model Civiteq ways of working
Maintain client relationships
Maintain partner relationships
Maintain supplier relationships
Support methodology development
Support toolkit development
Support thought leadership development
Work with senior client stakeholders
Work with programme teams
Work with internal SMEs
Analyse business needs
Design practical solutions
Design fit-for-purpose solutions
Lead process improvements
Support process improvements
Lead solution design activities
Support solution design activities
Adapt consulting approaches
Engage client stakeholders
Elicit business requirements
Analyse business requirements
Document business requirements
Map current-state processes
Propose future-state processes
Translate business needs
Create functional specifications
Create solution designs
Support digital transformation projects
Support change projects
Support other applicable systems projects
Support digital strategy development
Support data strategy development
Support maturity assessments
Support action plan development
Support options appraisal development
Support business case development
Support Target Operating Model development
Conduct data analysis
Facilitate interviews
Facilitate requirement-gathering sessions
Collaborate with functional teams
Collaborate with digital teams
Collaborate with technical teams
Prepare high-quality reports
Prepare presentations
Prepare recommendations
Maintain clear documentation
Maintain process maps
Maintain requirement traceability
Maintain reporting dashboards
Identify benefits management approaches
Implement benefits management approaches
How You'll Work.
Team & Collaboration
Multi-disciplinary team; Client relationships; Partner relationships; Supplier relationships; Senior stakeholders; Programme teams; Internal SMEs; Functional teams; Digital teams; Technical teams
Communication Scope
Clear communication; Senior stakeholder communication
Process & Methodology
Agile methodologies, Waterfall methodologies
Full Job Description
Civiteq is a specialist consultancy working at the intersection of technology, change and public services. We support organisations delivering complex digital transformation programmes, including major ERP implementations. We help them to design, deliver and embed change that genuinely works for people. We’re known for our collaborative culture, deep subject‑matter expertise and practical, people‑centred approach to delivery. We’re looking for a **Senior Consultant - Business Analyst** to join our dynamic team. This is an exciting opportunity to work on transformative projects, collaborate with forward-thinking clients, and shape the future of business operations. As a Senior Consultant - Business Analyst for Civiteq, you will play a pivotal role in helping clients transform their business operations and achieve strategic objectives. You will work closely with clients to understand their challenges, define requirements, and ensure successful delivery of transformation initiatives. This role demands strong analytical skills, stakeholder engagement, and the ability to turn complex user and business needs into practical, deliverable solutions. **Requirements** **Client Delivery** * Act as a trusted SME, leading or supporting end-to-end delivery across projects and workstreams, including stakeholder engagement and programme governance * Provide expert advice and practical solutions to meet client needs and support successful change adoption * Build strong client relationships and identify follow-on opportunities, working with Delivery Leads to progress them **Operations & Governance** * Deliver within agreed scope and timelines, ensuring accurate time recording to support billing * Contribute to business priorities while role modelling Civiteq’s ways of working and standards **Relationships** * Contribute to a high-performing team, maintaining strong relationships with clients, partners, and suppliers * Support the development of methodologies, toolkits, and thought lea
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