Ecolab
SeniorCollectionSpecialist
“Senior Collection Specialist at Ecolab. Skills: Collections system management, Key account management, Process improvement, Reporting and analysis. Provide leadership and resolution support to collections specialist regarding complex key account issues. Design, support configuration and maintenance of Ecolab’s Collections system”
What You'll Achieve.
maximize cash flow
Industry & Context.
Proven analytical and problem-solving skills; critical thinking and decision-making skills; Excellent problem-solving abilities; Experience with continuous improvement methods, ideally trained and certified in Problem Solving Methodologies (e. g. Lean Six Sigma)
What They're Looking For.
Must Have
Bachelor's degree in finance, accounting, business, or a related field, Min 3 Years of Credit/collections experience and/or customer service experience related to large corporate customers as well as with high-volume and multi-platform environments, Proficient in analysing financial data, Ability to identify potential risk in your account portfolio as well as the ability to manage and mitigate these risks, Excellent organizational and time management skills, Effective oral and written communication skills, Demonstrated initiative and ability to work independently, Self-motivated and both detail and process-oriented, Proven analytical and problem-solving skills, critical thinking and decision-making skills, Excellent problem-solving abilities, Effective time management skills, customer orientation, Ability to adapt to changing circumstances
Nice to Have
Experience with process migration and centralization, Experience with continuous improvement methods, ideally trained and certified in Problem Solving Methodologies (e. g. Lean Six Sigma), Effective oral and written communication skills in other European languages would be an advantage
What You'll Do.
Provide leadership and resolution support to collections specialist regarding complex key account issues
support configuration and maintenance of Ecolab’s Collections system
Manage a segment of complex key accounts and support the maintenance and enhancement of key account hierarchy and harmonization
Support associate training by developing training materials and procedures regarding key account collection processes
Lead cross-functional process improvement initiatives to enhance collection efficiency and effectiveness
Establish working relationships with corporate account sales management teams (AVP’s/CAM’s/AM’s) and internal/external customer contacts
Support ongoing system enhancements
Suggest procedural changes to improve productivity and service
Develop or enhance desktop procedures for the collection team and drive compliance
Assist the Collections Senior Manager Europe with team management
Manage special division reporting requiring collection input around specific key account customer segments
Work closely with the Collections Reporting Team to develop or enhance reports and analysis around key account AR portfolio
Coach and train collections specialists on key account collection strategies and divisional programs
May provide leadership or manage a segment of complex key account customers
How You'll Work.
Team & Collaboration
Establish working relationships with corporate account sales management teams (AVP’s/CAM’s/AM’s) and internal/external customer contacts; work closely with the Collections Reporting Team; team management; working across Europe with various teams and cultural backgrounds; teamwork and diverse interactions
Communication Scope
Effective oral and written communication skills; Effective oral and written communication skills in other European languages would be an advantage
Process & Methodology
Lead cross-functional process improvement initiatives
Applying for this Senior Collection Specialist role?
Most applicants get filtered before a human reads their resume. See if yours makes the cut.
How to Apply on Workday
- Workday has a multi-step form — save your progress after every section.
- "Apply With LinkedIn" can fail or lose data; manual entry is more reliable.
- Watch for the "Submit for Review" final step — hitting "Save" alone does not submit.
- Job requisition numbers are useful when following up with HR by email.
ANONYMOUS · UNFILTERED
What do employees actually say about Ecolab?
Real rants from real employees. Read before you apply.