SeniorCollaborationPlatformEngineer

* Designs, implements, and owns enterprise collaboration platforms such as Zoom or Google Workspace to meet business, regulatory, and operational requirements. Identifies systemic gaps and opportunities to improve resiliency, performance, and user experience. * Defines and enforces platform architecture and technical standards, influencing design decisions across network, security, identity, and end-user computing teams. Ensures alignment with enterprise controls including firewall/proxy rules, certificates/TLS, conditional access, logging, and monitoring. * Leads end-to-end implementation initiatives, including requirements gathering, solution design, pilot execution, production rollout, and operational handoff. Manages change control processes and provides post-deployment support. * Evaluates platform capabilities, vendor offerings, and roadmaps with consideration for security, compliance, scalability, availability, and user experience. Recommends platform improvements and drives adoption of strategic capabilities. * Develops and maintains operational documentation, including runbooks, governance standards, and incident/problem management procedures. Mentors junior engineers and provides escalation support. * Performs systems analysis, including requirements definition and logical/physical design for collaboration platforms. Ensures solutions meet enterprise risk, compliance, and availability expectations. * Participates in special projects and cross-functional initiatives supporting collaboration platform reliability, scalability, and operational excellence. **Qualifications** * Minimum of eight years related work experience. * Undergraduate degree in a related field or the equivalent combination of training and experience. * In depth experience in collaboration engineering or adjacent enterprise platform roles with ownership of production platforms. * Hands-on experience administering and troubleshooting enterprise collaboration platforms such as Zoom, Webex, Go