Abbott
Healthcare
SeniorClinicalSpecialist,CPT
“Senior Clinical Specialist, CPT at Abbott. Skills: Clinical Specialist, Device Programming, Customer Support. Provide technical, clinical, and device programming assistance. Deliver high quality service and technical support”
What You'll Achieve.
Ensure optimal clinical outcomes; Effective customer support; Increase customer usage, comfort and therapy adoption
Industry & Context.
Develop solutions to complex problems; Exercise sound judgment in planning, organizing, and executing work
Ability and willingness to travel within assigned area on a regular basis, Capable and willing to work an unpredictable schedule that may change on short notice, Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment
What They're Looking For.
Must Have
Bachelor's Degree or an equivalent combination of education and work experience, 6+ years of relevant work experience as a Clinical Specialist, 6+ years of experience working with patients in a clinical setting, Exceptional clinical competence, Ability and willingness to travel within assigned area on a regular basis, Capable and willing to work an unpredictable schedule that may change on short notice
What You'll Do.
and device programming assistance
Deliver high quality service and technical support
Demonstrate proficiency in complex programming
Provide mentorship and training to assigned Clinical Specialists
Deliver longitudinal patient follow-up care
Support customer engagement activities
Use clinical expertise to identify customer training needs
Deliver targeted education
How You'll Work.
Team & Collaboration
Work in a highly matrixed, geographically diverse environment; Work with clinical and sales teammates; Collaborate with the care team to optimize outcomes
Communication Scope
Excellent verbal, written and presentation skills
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