UW Medicine
SeniorClinicalRiskManager
“Senior Clinical Risk Manager at UW Medicine. Skills: clinical risk management, patient harm event review and resolution, risk mitigation, consultation on clinical, regulatory, and professional liability matters. Lead the review, triage, investigation, and resolution of moderate- to high-acuity patient harm events. Conduct detailed event analyses, maintain accurate documentation and coding, and develop reports and insights”
What You'll Achieve.
deliver safe, high-quality, and equitable patient care; reduce future risk; strengthen care processes; support compliance; improve patient and organizational outcomes; strengthen awareness, consistency, and best practices; advance patient safety, quality improvement, and effective clinical risk reduction; improve systems; strengthen trust
Industry & Context.
problem-solve using continuous quality improvement techniques
Participate in the enterprise-wide Risk Manager On-Call (RMOC) rotation, providing 24/7 availability, on occasion, there is an expectation to present in person, e. g. , for sensitive/urgent meetings, visits by regulatory agencies, education presentations, Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment.
What They're Looking For.
Must Have
Master’s degree in public health, health administration, or nursing, Minimum four years’ experience managing professional liability events in a healthcare risk management setting and/or professional liability claims experience
Nice to Have
Experience-based knowledge of medical professional liability exposures and laws, investigation and negotiation techniques, Thorough knowledge of the principles and practices of Risk Management, Effective and professional oral and written communication skills, Proven ability to organize and analyze data and to problem-solve using continuous quality improvement techniques to improve processes and outcomes, Demonstrated familiarity and ability to use Word & Excel and similar software products independently, An understanding of health care regulations and how they affect patient care delivery systems, Experience-based knowledge of customer service techniques, Proven ability to work effectively in a team environment with rapidly shifting priorities, Three years’ experience working with the public to resolve disputes or equivalent work experience, Three to five years’ experience developing and using databases to report information, Risk Management credentials, such as the Associate in Risk Management (ARM) or Chartered Property Casualty Underwriter (CPCU) or Certified Professional in Healthcare Risk Management (CPHRM)
What You'll Do.
and resolution of moderate- to high-acuity patient harm events
Conduct detailed event analyses
maintain accurate documentation and coding
and develop reports and insights
Manage sensitive patient grievances involving alleged harm
informed consent concerns
or quality-of-care issues
Provide expert consultation to clinical leaders and care teams on documentation
patient account adjustments
Perform proactive clinical risk assessments and recommend actionable solutions
and deliver risk management education and presentations
How You'll Work.
Team & Collaboration
coordinating with executive leaders, clinicians, patient safety, quality, compliance, and other partners; partners with clinical and operational leaders; trusted advisor; work effectively in a team environment; partners closely with executive leadership, medical staff, nursing leaders, patient safety, quality improvement, compliance, patient relations, and other interdisciplinary partners
Communication Scope
Effective and professional oral and written communication skills; compassionate communication
Process & Methodology
continuous quality improvement techniques
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