SeniorClientSuccessPartner

On this journey for over 12 years, Qventus is leading the transformation of healthcare. We enable hospitals to focus on what matters most: patient care. Our innovative solutions harness the power of machine learning, generative AI, and behavioral science to deliver exceptional outcomes and empower care teams to anticipate and resolve issues before they arise. Our success in rapid scale across the globe is backed by some of the world's leading investors. At Qventus, you will have the opportunity to work with an exceptional, mission-driven team across the globe, and the ability to directly impact the lives of patients. We’re inspired to work with healthcare leaders on our founding vision and unlock world-class medicine through world-class operations. #LI-JB1 About the Role As a Senior Client Success Partner, you will leverage your deep OR experience to develop relationships with key leaders and users, manage complex and cross-functional project plans, and support clients throughout their contracts. You will creatively think about new use cases for the product and ensure high usage of the Qventus platform. The Senior Client Success Partner will play a key role in ensuring successful deployment and adoption of Qventus' perioperative and PCC solutions. They will develop deep relationships with key leaders and users in hospitals, acting as a critical link between Qventus and the client, and our internal delivery and product teams. Key Responsibilities Manage and grow a high-impact portfolio of Qventus’ most strategic, "high-stakes" national healthcare provider organizations. Serve as a mentor to the CS team, fostering professional growth and establishing best-in-class standards for the CS organization. Partner directly with the Product and Engineering leadership to help define the long-term roadmap, ensuring the future of Qventus AI solutions aligns with evolving enterprise-level client needs. Fully own internal operating rhythms that enable high-performance of delivery t