VTS
Commercial Real Estate
SeniorClientSuccessManager
“Senior Client Success Manager at VTS. Skills: Client Success, Relationship Management, Strategic Planning. Build Elite Partnerships. Drive Strategic Value Realization”
What You'll Achieve.
Maximize their ROI; Safeguard long-term retention
Industry & Context.
Solving complex client puzzles
Requires this hire to work from our office four days a week
What They're Looking For.
Must Have
3–5 years of experience in a high-stakes, revenue-generating, or client-facing enterprise SaaS role, Fluency or highly preferred experience within the Commercial Real Estate (CRE) industry, Deeply curious, coachable, and tech-savvy, Masterful communication skills, comfortable navigating high-pressure rooms and steering conversations with C-suite stakeholders, Thrive in a fast-paced, goal-driven environment and love being a mentor and leader
Nice to Have
AI tools and systems
What You'll Do.
Build Elite Partnerships
Drive Strategic Value Realization
Collaborate Within a Coordinated Ecosystem
Be the Voice of the Customer
Mitigate Enterprise Risk
How You'll Work.
Team & Collaboration
Collaborate with Sales, Implementation, Marketing, and Product teams; Channel product feedback to Product and Engineering teams
Communication Scope
Masterful communication skills; Steering conversations with C-suite stakeholders
Applying for this Senior Client Success Manager role?
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- Create a Greenhouse profile before applying — it saves time across multiple applications.
- Upload your resume as a PDF; the parser handles it better than Word.
- Answer all knockout questions carefully — wrong answers auto-reject before a human sees you.
- Enable email notifications to track application status in real time.
ANONYMOUS · UNFILTERED
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