QIMA
Consumer Goods
SeniorClientServiceSpecialist
“Senior Client Service Specialist at QIMA. Skills: client relations, testing sample quotations, testing submission data management, test report dispatch, documentation verification. maintaining good relations with our clients. Prepare testing sample quotations”
Industry & Context.
solution‑oriented
What They're Looking For.
Must Have
4 -5 years of relevant experience in commercials laboratory industry (e.g. food contact materials/ toys/E&E products), customer communication skills, Ability to handle complex regulatory and technical topics, Structured, solution‑oriented, reliable team player, Good command of English, both spoken and written
Nice to Have
Degree in science major in food chemistry is a plus
What You'll Do.
maintaining good relations with our clients, Prepare testing sample quotations, Maintain testing submission data in system, Create test project summaries and upload them to client platform, Test report dispatch (e.
g review, update), Verify documentation to proceed orders (e.
quotations, invoices, reports, and declarations etc), Coordinate laboratory method requests, document the process, and update approved methods.
How You'll Work.
Team & Collaboration
work with local operations laboratory manager
Communication Scope
customer communication skills; Good command of English, both spoken and written
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