SketchDeck
Graphic Design
Senior,ClientServiceManager(BusinessDevelopment)
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“Senior, Client Service Manager (Business Development) at SketchDeck. Skills: Client Services, Business Development, Sales, Revenue Generation, Account Management, Creative Services Sales. Source, win the work, and grow high-value client partnerships. Generate opportunities, move deals forward, and win new business”
What You'll Achieve.
Own your pipeline end-to-end—from prospecting through close and expansion; Build pipeline through outbound you generate your own opportunities; Identify and engage key decision-makers; Lead discovery and pitch conversations to win the work; Advance opportunities with clarity, urgency, and follow-through; Grow accounts by identifying opportunities across teams, regions, and workstreams; Expand engagements into more integrated, long-term partnerships; Maintain disciplined CRM hygiene and provide accurate weekly forecasts; Connect business challenges to creative solutions; Drive measurable impact with creative work; Deliver integrated creative solutions; Unlock larger, more strategic opportunities; Carry defined revenue targets; Convert pipelines into long-term partnerships; Build trusted strategic client partnerships; Sell creative strategy—not just deliverables; Help clients understand the value of creative; Drive consistent growth rather than one-off wins; Own pipeline health, conversion, revenue contribution, and account expansion
Industry & Context.
Find Solutions
What They're Looking For.
Must Have
7+ years in client-facing roles within a creative agency, Experience selling creative services, Proven track record of carrying and hitting quota ($2M+ annually preferred), Experience building pipeline through outbound prospecting, Strong creative fluency — comfortable speaking to branding, campaigns, digital experiences, content, and production, Working knowledge of creative tools and workflows (Figma, Adobe Creative Suite, digital/web production), Comfortable leading client presentations and pitches, with the ability to win the work, Experience scoping, pricing, and negotiating SOWs ($100K–$1M+ deal sizes), Proven ability to grow accounts and expand relationships over time, written and verbal communication—clear, direct, and confident, Experience navigating executive-level conversations and complex stakeholder environments, Ability to collaborate across creative, strategy, and operations to shape solutions that are both compelling and executable
Nice to Have
($2M+ annually preferred)
What You'll Do.
and grow high-value client partnerships
Generate opportunities
and creative leaders at mid-market and enterprise companies
Lead discovery and pitch conversations
Partner with Creative Directors and Strategists to shape proposals
Build relationships that grow over time—from initial projects to longer-term partnerships
Guide clients through the full creative process—from brief and positioning through execution and delivery
Build and deliver proposals and pitch narratives with Creative Directors and Strategists
Position SketchDeck as a strategic creative partner
Clearly articulate how creative work drives measurable impact
Partner with Creative Directors
and Operations to scope work accurately
Hand off cleanly to delivery with clear briefs and aligned expectations
Bring market and client insights back to inform offering development
Align with Operations early on resourcing and timelines
How You'll Work.
Team & Collaboration
Partner with Creative Directors and Strategists to shape proposals; Work across SketchDeck, Markacy, Futureman, and 24 Seven to deliver integrated creative solutions; Partner with Markacy, Futureman, and 24 Seven to co-sell and expand opportunities; Partner with Creative Directors, Strategists, Project Directors, and Operations to scope work accurately; Collaborate across creative, strategy, and operations to shape solutions
Communication Scope
Written and verbal communication—clear, direct, and confident; Leading client presentations and pitches; Navigating executive-level conversations
Process & Methodology
Scoping work accurately, Managing timelines
Full Job Description
### About SketchDeck Elevate your career working with leading global brands alongside inspiring colleagues in a flexible, remote-first environment. At SketchDeck, we aim to bring great people together to deliver exceptional impact. Through a combination of purpose-driven partnership, technology, and global talent, we help brands realize their limitless potential with quality creative and digital solutions provided on demand. We work with clients ranging from startups to well-known enterprise brands such as Dropbox, Rémy Cointreau, and Asana. At SketchDeck, our values are more than just guiding principles—theyʼre the foundation of how we work and grow together globally. We commit to: → Win as a Team. → Find Solutions. → Take Ownership. → Do the Right Thing. → Be Human. Guided by our vision to be the best full-service creative partner, we empower our team to collaborate and innovate from anywhere with a flexible, remote-first culture. Our camera-on, Slack-heavy environment cultivates genuine relationships and collaboration, where we actively seek culture add, not just culture fit. ### About the Role We’re looking for a **Senior Client Services Manager** to source, win the work, and grow high-value client partnerships. This is a **revenue-carrying, sales-forward role** with full ownership of pipeline, quota, and new business outcomes—you are expected to generate opportunities, move deals forward, and win new business. You will prospect marketing, brand, and creative leaders at mid-market and enterprise companies, lead discovery and pitch conversations, and partner with Creative Directors and Strategists to shape proposals. The focus is building relationships that grow over time—from initial projects to longer-term partnerships. You come from a **creative agency environment** and are fluent in how creative work gets made—from strategy and concepting through production and delivery. You can confidently guide conversations with CMOs, Heads of Brand, and Marketing leaders,
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